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Customer Engagement Specialist

2 months ago

Warrington, Warrington, United Kingdom Certas Energy UK Ltd Full time
Unlock Your Potential with Certas Energy UK Ltd

Are you a motivated and results-driven individual looking to take your career to the next level? Do you have a passion for renewable energy and a desire to make a real impact in the industry?

We are seeking a highly skilled Customer Engagement Agent to join our dynamic team at Certas Energy UK Ltd. As a key member of our sales team, you will play a vital role in driving business growth and delivering exceptional customer experiences.

About the Role

As a Customer Engagement Agent, you will be responsible for:

  • Building and maintaining strong relationships with our existing customers
  • Discussing the benefits of renewable energy technologies and determining their energy needs
  • Booking appointments for our Business Development Managers
  • Representing Certas Energy's tailored renewable energy solutions for the commercial market

What We Offer

We are committed to providing a supportive and collaborative work environment that fosters growth and development. As a member of our team, you can expect:

  • Competitive rates of pay with OTE of 40K per annum
  • Brand discounts through Certas group scheme
  • Free on-site parking
  • Commitment to your personal development
  • Company pension

Requirements

To be successful in this role, you will need:

  • IT skills with a good working knowledge of Outlook and Microsoft Office
  • Previous experience in telemarketing
  • Appointment setting
  • Good organisation skills
  • Excellent communication skills
  • High degree of self-motivation and resilience

About Certas Energy UK Ltd

Certas Energy UK Ltd is the leading independent distributor of fuels and lubricants in the UK. With a national network of over 130 depots, we deliver billions of litres of high-quality fuel and associated services to homes and businesses across the country each year.

We are proud of our range of innovative fuel supply and management services, and we are committed to providing industry-leading solutions in liquid fuels as the world's energy mix evolves towards a zero-emissions future.

We have a strong culture of safety and compliance principles, driven by our dedicated Safety F1rst and Doing the Right Thing Initiatives. This, teamed with our many programmes of learning, development, and talent nurture, means that we can support our colleagues to grow and thrive within a fast-paced working environment.