Customer Service Consultant
1 month ago
Customer Service Consultant
We are looking for a committed and skilled Customer Service Consultant to become a part of our team. The successful candidate will possess a flexible mindset and a proactive attitude, demonstrating a strong commitment to providing outstanding customer service.
Key Responsibilities:
- Efficiently coordinate bookings within the Service Department
- Address all customer needs with the utmost professionalism
- Welcome and assist service clients, ensuring their requirements are understood
- Communicate updates regarding technical matters
- Effectively manage customer grievances
- Spot opportunities for product promotion and upselling
Required Skills and Qualifications:
- Previous experience in a Customer Service Consultant role
- Familiarity with DMS systems such as Kerridge, 1 link, or Pinnacle
- Strong enthusiasm for sales and upselling
- Customer-oriented, professional demeanor, and well-groomed
- Ability to excel in a fast-paced service environment
- Possession of a valid UK Driving Licence
If you are keen on becoming a valuable member of our team, please reach out for further information.
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