Customer Service Consultant

1 month ago


Beaconsfield, United Kingdom Auto Skills UK Full time

Customer Service Consultant

We are looking for a committed and skilled Customer Service Consultant to become a part of our team. The successful candidate will possess a flexible mindset and a proactive attitude, demonstrating a strong commitment to providing outstanding customer service.

Key Responsibilities:

  • Efficiently coordinate bookings within the Service Department
  • Address all customer needs with the utmost professionalism
  • Welcome and assist service clients, ensuring their requirements are understood
  • Communicate updates regarding technical matters
  • Effectively manage customer grievances
  • Spot opportunities for product promotion and upselling

Required Skills and Qualifications:

  • Previous experience in a Customer Service Consultant role
  • Familiarity with DMS systems such as Kerridge, 1 link, or Pinnacle
  • Strong enthusiasm for sales and upselling
  • Customer-oriented, professional demeanor, and well-groomed
  • Ability to excel in a fast-paced service environment
  • Possession of a valid UK Driving Licence

If you are keen on becoming a valuable member of our team, please reach out for further information.



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