Customer Service Representative
7 months ago
We are hiring a customer service representatives to manage existing and new client queries and complaints. You will be asked to process and log all calls and cases, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
**Customer Service Representative Responsibilities**:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products and services that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
**Customer Service Representative Requirements**:
- English and Math GCSE or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
*
*
**Job Types**: Full-time, Permanent
**Salary**: £24,000.00-£29,000.00 per year
**Benefits**:
- Canteen
- Company car
- Company events
- Free parking
- Gym membership
- Health & wellbeing programme
- Language training provided
- On-site parking
- Sick pay
- Work from home
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Loyalty bonus
- Yearly bonus
Work Location: In person
Reference ID: Customer service representative
-
Patient Services Representative
4 weeks ago
Beaconsfield, Buckinghamshire, United Kingdom Doctor Now Limited Full timeJob Location:Little Hall Barn, Windsor End,Beaconsfield, HP9 2JWPlease double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.Hours of Work:Full time 37.5 hours will involve shift work to cover the hours 8:00am to 8:15pm Monday to Friday and two Saturdays per month 8:15-4:15pm.Benefits:25...
-
Customer Service Manager
1 week ago
Beaconsfield, United Kingdom Pertemps SSDC - DDT Full time**Customer Service Manager** **Job Summary** This role is an interesting and varied customer service role working for an international client who are currently undergoing a period of expansion. **Job Role** You will manage a small team who in turn support the organisation's customers. Paramount to this role is to deliver first-class customer service. The...
-
Customer Service Assistant
2 weeks ago
Beaconsfield, United Kingdom Euro Garages Full time**Role**: Customer Service Assistant **Location**: Beaconsfield, HP9 1UB **Hours**: Part-Time Hours Available **Hourly Rate**: £9.50 per hour **Bonus Scheme**: Quarterly Bonus Incentive! What will my role look like? As a Customer Service Assistant you will be the face and voice of our Petrol Forecourts and your main priority will be to ensure that our...
-
Customer Service Assistant
1 week ago
Beaconsfield, United Kingdom Inspired Gaming Group Full timeThe role of Customer Service Assistant. To supervise an adult gaming centre in all aspects. Keeping the venue compliant, clean and tidy, welcoming and supervising customers and hazard reporting. Responsibilities/ Key Tasks - To support the day-to-day operation of an adult gaming centre - Support and ensure cash management and collections are are managed...
-
Customer Service Supervisor
4 weeks ago
Beaconsfield, Buckinghamshire, United Kingdom The White Horse Full timeJob OverviewWe're seeking an experienced Assistant Manager to join The White Horse in Beaconsfield. As Assistant Manager, you'll play a key role in ensuring the smooth operation of our pub, providing excellent customer service, and leading our bar/waiting team.**Responsibilities**Manage the day-to-day operations of the pubWelcoming and looking after...
-
Customer Care Operative
2 weeks ago
Beaconsfield, United Kingdom Shanly Homes Full time**Do you have a solid background in a variety of trades?** Shanly Homes - the privately-owned, award-winning regional housebuilder - is looking for a Customer Care Operative to join their Thames Valley regional team. **About the role** As Customer Care Operative you will have your own company vehicle to travel around our sites to: - **Carry out varied...
-
Customer Service Excellence Specialist
2 weeks ago
Beaconsfield, United Kingdom Whistles Full timeWe are looking for a Customer Service Excellence Specialist to join our team at Whistles. In this role, you will provide an outstanding in-store experience to our customers, actively listening to their needs and providing considered product and styling options to enhance the overall store performance.The ideal candidate will have excellent communication...
-
Care and Customer Service Professional
4 weeks ago
Beaconsfield, Buckinghamshire, United Kingdom Doctor Now Limited Full timeJob Overview:This exciting opportunity involves providing exceptional care and customer service to our patients at Little Hall Barn, Windsor End, Beaconsfield. As a key member of our healthcare team, you will be responsible for ensuring that our patients receive the highest level of care and support.Responsibilities:Deliver outstanding patient care and...
-
Customer Service Administrator
2 weeks ago
Beaconsfield, United Kingdom Bucks and Berks Recruitment Full time**JOB SUMMARY**: - Full Time, Temporary- Office based- Beaconsfield, Buckinghamshire- Salary: Up to £12.00 per hour- REF: J1042843CFWe are looking for a personable Customer Service Administrator to join our client, a renowned and friendly business in Beaconsfield on a temporary basis. This is a full time Monday - Friday, office based role. Key duties...
-
Customer Service Advisor
2 weeks ago
Beaconsfield, United Kingdom Sainsburys Full time**Customer Service Advisor - Travel Money** 2200038J) Help our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. Offering great service in one of our in-store Travel Money bureaus, you’ll be part of our all new Winning Team - where you can really be the difference. You’ll be the face of Travel Money for...
-
Customer Service Advisor
2 weeks ago
Beaconsfield, United Kingdom Sainsburys Full time**Customer Service Advisor - Travel Money** - 5 Month Fixed Term Contract (230002GR) Help our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. Offering great service in one of our in-store Travel Money bureaus, you’ll be part of our all new Winning Team - where you can really be the difference. You’ll be the...
-
Customer Assistant
7 months ago
Beaconsfield, United Kingdom Marks & Spencer Full time**Working Pattern** Week 1 Tuesday, Wednesday, Thursday. Friday 1800-2200 Week 2 Sunday 0700-1100 Thursday, Friday, Saturday 1800-2200 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks...
-
Customer Assistant
7 months ago
Beaconsfield, United Kingdom Marks & Spencer Full time**Working Pattern** Sunday 0700-1500 Saturday 0600-1400 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’ standards - Serve and sell across...
-
Customer Assistant
7 months ago
Beaconsfield, United Kingdom Marks & Spencer Full time**Working Pattern** Week One Monday, Tuesday, Thursday, Friday, Saturday 1400-2200 Week Two Monday, Tuesday, Wednesday, Thursday, Friday 1400-2200 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude -...
-
Customer Assistant
7 days ago
Beaconsfield, United Kingdom Marks & Spencer Full time**Working Pattern** Week 1 Mon 0600-1200 Tue 0600-1045 Thu 0600-1200 Week 2 Wed 0600-1000 Thu 0600-1000 Fri 0600-1000 Sat 0600-1000 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks...
-
Customer Care Administrator
2 weeks ago
Beaconsfield, United Kingdom Bucks and Berks Recruitment Full time**JOB SUMMARY**: - Full Time- Office based- Beaconsfield, Buckinghamshire- Salary: £28000 - £32000 per annum + bonus and benefits- REF: 90076We currently have a fantastic role for our client - a residential house building/property development company based in Beaconsfield. In the role of Customer Care Administrator, you will be supporting the team with...
-
Customer Care Operative
1 week ago
Beaconsfield, United Kingdom CV-Library Full timeAre you a skilled multi trade wanting to work with an award-winning regional housebuilder? Shanly Homes is looking for a Customer Care Operative to join their team covering our Thames Valley regional sites in the Buckinghamshire, Berkshire and North London areas. About the role As Customer Care Operative you will have your own company vehicle to travel...
-
Customer Care Operative
4 days ago
Beaconsfield, United Kingdom Shanly Homes Ltd Full timeAre you a skilled multi trade wanting to work with an award-winning regional housebuilder?Shanly Homes is looking for a Customer Care Operative to join their team covering our Thames Valley regional sites in the Buckinghamshire, Berkshire and North London areas.About the roleAs Customer Care Operative you will have your own company vehicle to travel around...
-
Customer Experience Lead
4 weeks ago
Beaconsfield, Buckinghamshire, United Kingdom The White Horse Full timeAbout The RoleWe are seeking an experienced Assistant Manager to join our team at The White Horse in Beaconsfield. As a key member of our management team, you will play a vital role in driving sales, improving customer satisfaction, and maintaining high standards of service quality.Your SalaryYou will receive a competitive basic salary up to £...,...
-
Customer Care Administrator
4 weeks ago
Beaconsfield, United Kingdom Shanly Homes Ltd Full timeCustomer Care Administrator Shanly Homes - the privately-owned, award-winning regional housebuilder - is looking for a Customer Care Administrator to play a crucial role in ensuring that our customers receive the highest standard of after sales care which matches the quality of our properties.About the role of Customer Care Administrator * Supporting the...