Customer Service Manager
2 days ago
We are seeking a highly motivated and experienced Customer and Trading Manager to join our team at Sainsbury's. As a key member of our management team, you will be responsible for leading a team of colleagues to deliver exceptional customer service and drive sales growth.
Key Responsibilities- Lead a team of colleagues to deliver excellent customer service and achieve sales targets
- Manage the day-to-day operations of the store, including stock management, inventory control, and cash handling
- Develop and implement strategies to improve customer satisfaction and loyalty
- Collaborate with other managers to achieve business objectives and drive sales growth
- Recruit, train, and develop colleagues to ensure they have the skills and knowledge needed to succeed in their roles
As a Customer and Trading Manager at Sainsbury's, you will receive a competitive salary and benefits package, including a discount card, free food and hot drinks, and generous holiday entitlement. You will also have the opportunity to develop your skills and career with our award-winning diverse employer.
RequirementsTo be successful in this role, you will need to have:
- Proven experience in a customer-facing role, preferably in a retail environment
- Excellent leadership and communication skills
- Ability to work effectively in a fast-paced environment
- Strong analytical and problem-solving skills
- Ability to work collaboratively as part of a team
If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we would love to hear from you. Please click 'apply' to start your Sainsbury's journey.
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