Customer Service Manager

5 days ago

Beaconsfield, Buckinghamshire, United Kingdom Sainsbury's Full time
About the Role

We are seeking a highly motivated and experienced Customer and Trading Manager to join our team at Sainsbury's. As a key member of our management team, you will be responsible for leading a team of colleagues to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Lead a team of colleagues to deliver exceptional customer service and drive sales growth
  • Manage the day-to-day operations of the store, including stock management, inventory control, and cash handling
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with other managers to achieve business objectives and improve store performance
  • Provide coaching and development opportunities to colleagues to enhance their skills and knowledge
What We Offer

We offer a competitive salary and benefits package, including a discount card, free food and hot drinks, generous holiday entitlement, and a pension scheme. We also provide opportunities for career development and progression, as well as a supportive and inclusive work environment.

Requirements

To be successful in this role, you will need to have:

  • Proven experience in a customer-facing role, preferably in a retail environment
  • Excellent leadership and communication skills
  • Ability to work effectively in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Ability to work collaboratively as part of a team
What's Next

If you are a motivated and experienced professional looking for a new challenge, please apply now to join our team at Sainsbury's. We look forward to hearing from you

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