Retail Customer Service Representative

3 weeks ago


Tunbridge Wells, Kent, United Kingdom Three Full time

About Three UK

At Three UK, we're committed to delivering better connectivity every day for every customer. Our vision is to be the best mobile network in the UK, and we're looking for talented individuals to join our team.

Job Description

We're seeking a Retail Customer Advisor to join our store team. As a key member of our team, you'll be responsible for providing an exceptional customer experience, selling our amazing products and services, and achieving personal and store KPIs.

Key Responsibilities

  • Provide outstanding customer service and support to our customers
  • Sell our products and services to customers, matching their needs with our amazing state-of-the-art products
  • Work collaboratively with the store team to achieve sales targets and KPIs
  • Engage with customers to understand their needs and provide solutions
  • Drive customer experience by engaging in great conversations and ensuring customers leave our stores happy

What We Offer

  • A competitive hourly rate of £12
  • A brand new smartphone on an Unlimited data plan
  • An on-target bonus of 25%, paid out monthly based on store performance
  • Individual bonus accelerators for high performers
  • Great discounts with our Perks at Work scheme
  • Excellent training courses and career development opportunities

Requirements

  • Experience in a customer-facing role
  • Excellent communication skills
  • Willingness to learn and develop your skills

Why Join Three UK?

We're a diverse and inclusive company, and we value everyone for who they are and what they bring to the table. We're committed to equality in employment and growing a diverse workforce. We're a Disability Confident Committed Employer and welcome applications from candidates with disabilities.

How to Apply

If you're passionate about delivering exceptional customer service and sales, and you're looking for a challenging and rewarding role, please apply now. We can't wait to hear from you



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