Retail Customer Service Representative

2 months ago


Tunbridge Wells, Kent, United Kingdom Coral Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Manager. As a key member of our shop team, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a high level of customer satisfaction.

Key Responsibilities
  • Customer Service: Provide outstanding customer service, responding to customer inquiries, and resolving any issues in a professional and courteous manner.
  • Sales and Revenue: Meet or exceed sales targets, promoting our products and services to customers, and identifying opportunities to increase revenue.
  • Shop Operations: Maintain a high level of shop standards, ensuring the shop is clean, tidy, and well-presented at all times.
  • Teamwork: Work collaboratively with the shop team to achieve sales targets, provide support, and maintain a positive and productive work environment.
  • Continuous Improvement: Identify areas for improvement and implement changes to enhance customer service, sales, and shop operations.
Requirements
  • Customer Service: Excellent customer service skills, with the ability to communicate effectively with customers.
  • Sales and Revenue: Proven sales experience, with a track record of meeting or exceeding sales targets.
  • Shop Operations: Ability to maintain a high level of shop standards, ensuring the shop is clean, tidy, and well-presented at all times.
  • Teamwork: Strong teamwork skills, with the ability to work collaboratively with the shop team.
  • Continuous Improvement: Ability to identify areas for improvement and implement changes to enhance customer service, sales, and shop operations.
What We Offer
  • Competitive Salary: A competitive salary, with opportunities for bonuses and incentives.
  • Benefits Package: A comprehensive benefits package, including pension scheme, annual leave, and healthcare benefits.
  • Development Opportunities: Opportunities for career development and progression, with training and support to help you achieve your goals.


  • Tunbridge Wells, Kent, United Kingdom JOHNSONS THE CLEANERS Full time

    Are you looking for a new career challenge? We have an exciting opportunity for a Customer Service Representative to join our team at Johnsons The Cleaners, a Service Based Retail Company.As a Customer Service Representative, you will be the face of our business, providing excellent customer service and ensuring that our customers receive the best possible...


  • Tunbridge Wells, Kent, United Kingdom beBee Professionals Full time £25,000 - £35,000

    At beBee Professionals in Royal Tunbridge Wells, we're seeking highly motivated Customer Service Representatives to enhance our fast-paced environment. As a key member of our team, you'll deliver exceptional customer service and contribute to our operational success.Key Responsibilities:Engage with customers, providing service and support.Participate in all...


  • Tunbridge Wells, Kent, United Kingdom Dixons Carphone Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Retail Sales team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, selling products, and supporting the overall sales performance of the store.Key ResponsibilitiesOffering support...


  • Tunbridge Wells, Kent, United Kingdom Tesco Full time

    About the RoleWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at Tesco. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key Responsibilities Provide outstanding customer service, responding to customer...


  • Tunbridge Wells, Kent, United Kingdom JOHNSONS THE CLEANERS Full time

    Are you looking for a new career after working in retail or hospitality? We have an exciting opportunity for you to join the Johnsons Dry Cleaners team, part of Timpson Group, a successful high street service retailer.We are looking for people with great personalities who are experienced in previous customer-focused roles and are interested in trying...


  • Tunbridge Wells, Kent, United Kingdom Tesco Full time

    About the RoleWe are seeking a dedicated and enthusiastic individual to join our Tesco team as a Customer Service Representative. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service,...


  • Tunbridge Wells, Kent, United Kingdom Wells - Peregrine Retail Full time

    Job Opportunity at Wells - Peregrine RetailWe are seeking a Retail Assistant to work at our Wells Service Station on a part-time 24-hour contract.The ideal candidate will be an enthusiastic and hard-working individual who is eager to learn and take on new challenges.The role will involve working weekends and evenings, and we are looking for someone who is...


  • Tunbridge Wells, Kent, United Kingdom Wells - Peregrine Retail Full time

    Job Opportunity at Wells - Peregrine RetailWe are seeking a Retail Assistant to work at our Wells Service Station on a part-time 24-hour contract.The ideal candidate will be an enthusiastic and hard-working individual who is eager to learn and take on new challenges.The role will involve working weekends and evenings, and we are looking for someone who is...


  • Tunbridge Wells, Kent, United Kingdom Sainsbury's Full time

    About the Role:We are seeking a skilled Customer Service Representative to join our team as an Online Assistant. In this role, you will be responsible for picking and delivering online customer orders to their doorsteps.Key Responsibilities:Picking online customer orders with care and attention to detailWorking in our online warehouse to support customer...


  • Tunbridge Wells, Kent, United Kingdom JOHNSONS THE CLEANERS Full time

    Start a Rewarding Career with Johnsons The CleanersAre you looking for a new challenge in a dynamic and supportive environment? We are seeking a talented Customer Service Representative to join our team at Johnsons The Cleaners.About the RoleWe are a successful high street service retailer, part of the Timpson Group, and we are looking for individuals with...


  • Tunbridge Wells, Kent, United Kingdom Brook Street Full time

    We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative at Brook Street. The successful candidate will be responsible for providing excellent customer service to our policyholders, answering their questions and concerns, and resolving customer issues quickly and effectively.The ideal candidate will...


  • Tunbridge Wells, Kent, United Kingdom Three Full time

    About Three UKAt Three UK, we're committed to delivering better connectivity every day for every customer. Our vision is to be the best mobile network in the UK, and we're looking for talented individuals to join our team.Job DescriptionWe're seeking a Retail Customer Advisor to join our store team. As a key member of our team, you'll be responsible for...


  • Tunbridge Wells, Kent, United Kingdom Three Full time

    About Three UKAt Three UK, we're committed to delivering better connectivity every day for every customer. Our vision is to be the best mobile network in the UK, and we're looking for talented individuals to join our team.Job DescriptionWe're seeking a Retail Customer Advisor to join our store team. As a key member of our team, you'll be responsible for...


  • Tunbridge Wells, Kent, United Kingdom Nationwide Building Society Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Representative. As a key member of our branch team, you will be responsible for providing exceptional customer service and support to our members.Key ResponsibilitiesProvide personalized service to customers, responding to their queries and resolving...


  • Tunbridge Wells, Kent, United Kingdom Nationwide Building Society Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Representative. As a key member of our branch team, you will be responsible for providing exceptional customer service and support to our members.Key ResponsibilitiesProvide personalized service to customers, responding to their queries and resolving...


  • Tunbridge Wells, Kent, United Kingdom Coral Full time

    Customer Service RepresentativeAre you passionate about delivering exceptional customer service? Do you enjoy working in a fast-paced environment and building strong relationships with customers? As a Customer Service Representative at Coral, you will be an integral part of our team, driving customer satisfaction and loyalty.Key Responsibilities:Deliver...


  • Tunbridge Wells, Kent, United Kingdom Brook Street UK Full time

    **Job Title:** Customer Service Representative**About the Role:** We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our office support team, you will be responsible for providing exceptional customer service to our policyholders.**Key Responsibilities:**Respond to...


  • Tunbridge Wells, Kent, United Kingdom Brook Street NMR Full time

    Customer Service RepresentativeWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Brook Street NMR. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our policyholders, addressing their queries and concerns in a timely and professional manner.Key...


  • Tunbridge Wells, Kent, United Kingdom Brook Street NMR Full time

    Customer Service RepresentativeWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Brook Street NMR. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our policyholders, addressing their queries and concerns in a timely and professional manner.Key...


  • Tunbridge Wells, Kent, United Kingdom Nationwide Building Society Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Representative. As a key member of our branch team, you will be responsible for providing exceptional customer service and support to our members.Key ResponsibilitiesProvide personalized support to customers, addressing their queries and concerns in a...