Customer Experience Specialist
1 week ago
Job Overview:
We are seeking a highly skilled and motivated individual to join our team as a Customer Experience Specialist at Star People. As a key member of our team, you will be responsible for delivering exceptional customer experiences to our clients in the pharmaceutical industry.
Key Responsibilities:
- Develop and maintain strong relationships with healthcare professionals (HCPs) and other key stakeholders to understand their needs and preferences.
- Utilize an omnichannel approach to engage with customers through various channels, including in-person and remote interactions.
- Collaborate with cross-functional teams to ensure optimized customer experiences and drive business growth.
- Stay up-to-date with industry trends, clinical trial data, and relevant clinical guidelines to effectively communicate with HCPs and other stakeholders.
Requirements:
- Proven experience in pharmaceutical sales or a related field, with a strong track record of success.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with HCPs and other stakeholders.
- Business acumen and commercial awareness, with the ability to understand and interpret complex data and guidelines.
- Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
What We Offer:
- A competitive starting salary and extensive benefits package.
- A comprehensive training program to support your professional development and growth.
- A dynamic and supportive work environment with opportunities for career advancement.
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