Customer Experience Specialist

2 months ago


Birmingham, Birmingham, United Kingdom Blu Digital Full time

About Blu Digital

We are a fast-growing Luxury retail company looking for a talented Customer Service Executive to join our team. As a Customer Service Executive, you will be responsible for delivering exceptional customer experiences and ensuring 100% accuracy and compliance in all customer interactions.

Key Responsibilities:

  • Ensure delivery of defined customer experience and be an expert on our products
  • Undertake all customer service and operations processes, ensuring accuracy and compliance at all times
  • Handle all customer data and systems, and ensure accurate logging of cases
  • Work closely with our customer service platforms and e-commerce systems

Requirements:

  • Previous customer experience in a retail or e-commerce environment
  • Experience working with customer service platforms and e-commerce systems
  • Strong communication and problem-solving skills

Working Hours:

The role will be based in our office, working Monday to Friday, 9:00 until 17:00. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we would love to hear from you.



  • Birmingham, Birmingham, United Kingdom ScS - Sofa Carpet Specialist Full time

    About the RoleWe are seeking a skilled Sales Representative to join our team at ScS - Sofa Carpet Specialist. As a Sales Representative, you will be responsible for providing exceptional customer service and ensuring that our customers have an excellent shopping experience.Key ResponsibilitiesProvide expert advice to customers on our range of sofas and...

  • Digital Assistant

    1 week ago


    Birmingham, Birmingham, United Kingdom ScS - Sofa Carpet Specialist Full time

    About the RoleWe are seeking a highly skilled Digital Assistant to join our team at ScS, one of the UK's leading sofa specialists. As a Digital Assistant, you will play a key role in helping our customers create the home they love by providing an excellent customer experience.Key ResponsibilitiesProvide exceptional customer service through various digital...

  • Digital Assistant

    1 week ago


    Birmingham, Birmingham, United Kingdom ScS - Sofa Carpet Specialist Full time

    About the RoleWe are seeking a highly skilled Digital Assistant to join our team at ScS, one of the UK's leading sofa specialists. As a Digital Assistant, you will play a crucial role in helping our customers create the home they love.As a key member of our Digital Hub based in Coventry, you will be responsible for providing exceptional customer service and...


  • Birmingham, Birmingham, United Kingdom ScS - Sofa Carpet Specialist Full time

    About the Role:As a Retail Sales Assistant at ScS, you will play a vital part in helping customers create their dream home. You will be responsible for providing an excellent customer experience, showcasing our beautiful products, and ensuring that every customer leaves our store feeling valued and satisfied.Key Responsibilities:Provide exceptional customer...


  • Birmingham, Birmingham, United Kingdom Acivico Full time

    Job Role OverviewWe are currently seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Specialist.Key ResponsibilitiesSupport the Building Regulations function at Acivico, providing exceptional customer service and ensuring seamless delivery of projects.Register applications, oversee projects from inception to...


  • Birmingham, Birmingham, United Kingdom Acivico Full time

    Job OverviewWe are seeking a highly skilled Customer Experience Specialist to join our team at Acivico Building Consultancy. As a key member of our Building Regulations function, you will play a vital role in supporting our customers and ensuring the smooth delivery of our services.Key ResponsibilitiesRegistering applications and overseeing projects from...


  • Birmingham, Birmingham, United Kingdom Star People Full time

    Star People is seeking a skilled Customer Experience Specialist to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through various channels, including in-person and remote interactions. Your primary focus will be on building value-oriented relationships with healthcare...


  • Birmingham, Birmingham, United Kingdom Kinetic Office Recruitment Full time

    Job Summary: We are seeking a Customer Experience Specialist to join our team at Kinetic Office Recruitment. As a key player in the field, our client is a well-established professional company that values a friendly and professional family business culture. The ideal candidate will be responsible for processing customer and supplier orders, delivery...


  • Birmingham, Birmingham, United Kingdom Star People Full time

    Job Overview:We are seeking a highly skilled and motivated Customer Experience Specialist to join our team at Star People. As a key member of our organization, you will play a critical role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Develop and maintain strong relationships with healthcare professionals...


  • Birmingham, Birmingham, United Kingdom Vodafone Full time

    Key Responsibilities:We are seeking a motivated and sales-oriented individual to join our team in our Vodafone Birmingham Bullring Partner store. As a Customer Experience Specialist, you will interact directly with customers, understand their needs, build trust, and create a personal experience to be remembered.Key Skills:We are looking for people who are...


  • Birmingham, Birmingham, United Kingdom Star People Full time

    Job Overview:We are seeking a highly skilled and motivated individual to join our team as a Customer Experience Specialist at Star People. As a key member of our team, you will be responsible for delivering exceptional customer experiences to our clients in the pharmaceutical industry.Key Responsibilities:Develop and maintain strong relationships with...


  • Birmingham, Birmingham, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a Sales and Customer Experience Specialist to join our team in Birmingham, United Kingdom. As a key member of our retail team, you will be responsible for delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide product knowledge and advice to customers.Operate the cash register and...


  • Birmingham, Birmingham, United Kingdom ScS - Sofa Carpet Specialist Full time

    Job Opportunity:As a Retail Sales Assistant at ScS, you will be part of a dynamic team that delivers exceptional customer experiences in our stores. Your primary responsibility will be to welcome customers, understand their needs, and provide personalized recommendations to help them find the perfect piece of furniture for their home.Key...


  • Birmingham, Birmingham, United Kingdom Ian Williams Ltd. Full time

    Customer Experience OfficerWe are excited to announce a new position within Ian Williams Ltd. for a Customer Experience Officer. As a passionate advocate for exceptional customer service, you will play a vital role in ensuring that our customers receive the highest level of satisfaction.Key Responsibilities:Investigate and resolve customer complaints in a...


  • Birmingham, Birmingham, United Kingdom Ian Williams Ltd. Full time

    Customer Experience OfficerWe are seeking a highly skilled and motivated Customer Experience Officer to join our team at Ian Williams Ltd. in Birmingham. As a key member of our customer service team, you will play a vital role in ensuring that our customers receive exceptional service and support.Key Responsibilities:Investigate and resolve customer...


  • Birmingham, Birmingham, United Kingdom Ian Williams Ltd. Full time

    Customer Experience OfficerWe are excited to announce a new opportunity within Ian Williams Ltd. for a Customer Experience Officer. As a passionate advocate for exceptional customer service, you will play a vital role in ensuring our customers receive the highest level of satisfaction.Key Responsibilities:Investigate and resolve customer complaints in a...


  • Birmingham, Birmingham, United Kingdom Ian Williams Ltd. Full time

    Customer Experience OfficerWe are excited to announce a new opportunity within Ian Williams Ltd. for a Customer Experience Officer. As a passionate advocate for exceptional customer service, you will play a vital role in ensuring our customers receive the highest level of satisfaction.Key Responsibilities:Investigate and resolve customer complaints in a...


  • Birmingham, Birmingham, United Kingdom Homebase Full time

    About the Role:As a Sales Consultant at Homebase, your primary responsibility will be to deliver an exceptional customer experience, ensuring that our customers receive a personalized and memorable service throughout their journey. Your role will involve understanding the customers' needs and preferences, and utilizing your expertise to create inspirational...


  • Birmingham, Birmingham, United Kingdom Homebase Full time

    About the Role:As a Sales Consultant at Homebase, your primary responsibility will be to deliver an exceptional customer experience, ensuring that our customers receive a personalized and memorable service throughout their journey. Your role will involve understanding the customers' needs and preferences, and utilizing your expertise to create inspirational...


  • Birmingham, Birmingham, United Kingdom The Rank Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Food and Beverage Host. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences and creating a welcoming atmosphere for our guests.Key ResponsibilitiesProvide outstanding customer service and ensure...