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Customer Experience Specialist

2 months ago

Birmingham, Birmingham, United Kingdom Star People Full time

Star People is seeking a skilled Customer Experience Specialist to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through various channels, including in-person and remote interactions. Your primary focus will be on building value-oriented relationships with healthcare professionals (HCPs) and developing a deep understanding of their needs. To succeed in this role, you will need to have a strong ability to understand, interpret, and effectively communicate clinical trial data and relevant clinical guidelines. Additionally, you will need to possess business and commercial acumen, as well as experience in successful primary care and hospital pharmaceutical sales. If you are a motivated and customer-focused individual with a passion for improving care, we encourage you to apply for this exciting opportunity. Our company is a global pharmaceutical leader with a reputation for innovation, and we offer a competitive starting salary and extensive benefits package with an excellent commission structure. As a member of our team, you will have the opportunity to work with a knowledgeable and supportive management team, and you will be part of a patient-centric organization that is dedicated to enriching quality of life around the world. If you are interested in this role, please submit your application.