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Pharmacy Assistant

2 months ago


Holme upon Spalding Moor, United Kingdom Opl Enterprises Ltd Full time

About the Role

We are seeking a highly skilled and experienced Pharmacy Assistant to join our team at Opl Enterprises Ltd. As a Pharmacy Assistant, you will play a vital role in providing excellent patient care and supporting our pharmacy team.

Key Responsibilities

  • Work collaboratively with colleagues to provide a friendly and supportive service to patients collecting prescriptions or with medication queries, referring to the pharmacist as necessary.
  • Maintain adequate stock levels of drugs in the dispensary through effective ordering and stock control.
  • Process paper and EPS prescriptions in line with Standard Operating Procedures (SOPs), ensuring items are fully labelled and ready to be checked by the pharmacist.
  • Support the pharmacist with the provision of NHS and private services.
  • Process prescriptions generated through the Golden Tote scheme.
  • Assist the pharmacist in carrying out a Controlled Drug stock check as required.
  • Process MDS trays following pharmacy SOPs for patients in need.
  • Provide patients with advice on products and services, including GSL (general sale list) medicines and P (Pharmacy) medicines, referring to the pharmacist as necessary.
  • Put OTC, retail, and prescription sales through the till via cash or card payment.
  • Cash up daily, including printing till reports, doing end-of-day banking on the card machine, and rectifying any till discrepancies.
  • Advise the Finance Administrator when further change is required for the till.
  • Maintain adequate stock levels of drugs, retail, and OTC items within the pharmacy, ordering as required (paying attention to costing) and checking all invoices against stock received.
  • Ensure prescriptions are endorsed correctly, overleaf completed by the patient, counted, recorded, and filed ready to be sent to the PPA for reimbursement at the end of each month.
  • Answer telephone queries, referring to the pharmacist as necessary.
  • Check PharmOutcomes and NHS Mail emails throughout the day.
  • Check and monitor fridge temperatures daily, reporting any issues to the pharmacist.
  • Process prescriptions for Brough and South Cave collection points in line with the SOP, including separating prescriptions and paperwork, texting patients with updates, liaising with the delivery driver, and adding new patients onto the PMR system.
  • Enter data on PharmOutcomes for NHS services, including vaccinations, emergency contraception (EHC), methadone supervised consumption, and minor ailments.
  • Check the retrievals area every two months for uncollected prescriptions.
  • Conduct date checks and remove out-of-date stock on a monthly basis.
  • Dispose of returned medication in the DOOP bins, ensuring that the labels are placed in confidential waste and the cardboard in the recycling waste.
  • Together with the pharmacist, destruct Controlled Drugs in accordance with SOPs and national guidelines.
  • Maintain confidentiality at all times in accordance with General Data Protection Regulations, including information relating to The Ridings Medical Group patients.
  • Collect and record petty cash in line with pharmacy policy.
  • Take part in an annual Performance and Development review as required by the pharmacy.
  • Work in accordance with the pharmacy SOPs at all times.
  • Provide cover for holidays and sickness to ensure continuation of the service.
  • This job description is not exhaustive and may be adjusted periodically after review and consultation.
  • You will also be expected to carry out any reasonable duties that may be requested from time to time.
  • Work safely at all times in accordance with legislation requirements and pharmacy policy and procedures.

Person Specification

Skills and Knowledge

  • Excellent communication skills (written and oral)
  • Good IT skills
  • An understanding of General Data Protection Regulations and the need to maintain confidentiality
  • A methodical and accurate approach to work with attention to detail

Experience

Essential

  • Practical experience of working with others
  • Experience of using own initiative
  • Experience of working in a dispensary

Desirable

  • Experience of working in a community pharmacy
  • Experience of meeting the needs of service users with additional needs
  • Experience of stock control in a commercial setting

Behaviours

Essential

  • Caring and compassionate
  • Confident manner
  • Polite and non-judgmental
  • Enthusiastic
  • Ability to use own initiative
  • Self-motivated
  • Flexibility

Qualifications

Essential

  • Good standard of general education
  • Dispensing qualification

Desirable

  • Accuracy checking qualification