Team Administrator
6 days ago
We are seeking an experienced and confident administrator to join our team at West London NHS Trust. As a Team Administrator, you will play a vital role in providing administrative support to our multidisciplinary community mental health services.
Key Responsibilities- Provide administrative support to a team of professionals, ensuring the smooth operation of our services.
- Supervise reception staff and ensure that our service runs effectively and efficiently.
- Deliver and maintain a range of administrative procedures, including the collection and recording of patient information and service performance data.
- Work effectively with a large team across various sites, dealing with the public and/or professionals face to face and on the phone/virtually.
- 5 GCSEs including Maths & English (Grade C or above) or equivalent.
- NVQ 2 or RSA 2 in admin or customer care (or equivalent experience).
- ECDL or CLAiT Level 2 or equivalent experience.
- Demonstrable previous administrative experience in a customer care environment.
- Experience of working effectively with a large team across various sites.
- Experience dealing with the public and/or professionals face to face and on the phone/virtually.
- NVQ 3 or RSA 3 in admin or customer care (or equivalent experience).
- Experience of working as an administrator in a healthcare setting (or similar environment).
- Experience of working in a Mental Health setting.
- Experience of using RiO and/or System 1 (electronic patient record systems).
- Experience of inputting / maintaining other types of databases.
- Experience of using MS PowerPoint.
As a Team Administrator at West London NHS Trust, you will have the opportunity to work in a dynamic and supportive environment, with a range of benefits including:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A supportive and inclusive team environment.
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