FO Manager

4 weeks ago


Coventry, Coventry, United Kingdom Valor Hospitality Europe Full time
FO Manager Job Description

We are seeking a highly skilled and experienced FO Manager to join our team at Holiday Inn Coventry. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and driving standards in the hotel.

Key Responsibilities:

  • Lead the Front Office team to achieve high levels of guest satisfaction and service excellence.
  • Monitor guest feedback and implement improvements to our services and facilities.
  • Develop and implement effective strategies to drive revenue growth and increase occupancy rates.
  • Collaborate with other departments to ensure seamless delivery of services and achieve business objectives.
  • Manage and develop the skills of the Front Office team to ensure they have the necessary skills and knowledge to deliver exceptional guest experiences.

Requirements:

  • Proven experience in a similar role, preferably in a hotel or hospitality environment.
  • Excellent leadership and management skills, with the ability to motivate and inspire a team.
  • Strong communication and interpersonal skills, with the ability to build relationships with guests, colleagues, and external partners.
  • Ability to work in a fast-paced environment, with a high level of flexibility and adaptability.
  • Knowledge of hospitality industry trends and best practices, with a commitment to ongoing learning and development.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and development, with a focus on leadership and management skills.
  • A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.
  • Access to training and development programs, to help you achieve your career goals.
  • A range of employee benefits, including exclusive discounts and rewards.

About Us:

Valor Hospitality Europe is a leading hospitality company, with a portfolio of 34 hotels across the UK. We are committed to delivering exceptional guest experiences and driving business growth, through our focus on innovation, quality, and customer service.


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