SharePoint Administrator
1 day ago
Job Summary
We are seeking a highly skilled SharePoint Administrator to join our team at Capita. As a SharePoint Administrator, you will be responsible for delivering outstanding customer service standards, managing customer expectations, and providing expert support for SharePoint sites.
Key Responsibilities
- Deliver exceptional customer service by responding to queries promptly and professionally.
- Proactively manage customer expectations by resolving requests and providing timely updates.
- Manage SharePoint sites, including creation, configuration, and secure management.
- Provide secure access management for SharePoint sites, liaising with site owners and service providers as needed.
- Contribute expertise to the development of new processes and procedures related to SharePoint.
- Manage user accounts, including creation, amendment, and deletion, as well as password resets.
- Liaise with external companies to ensure accurate user account information.
Requirements
- Good knowledge of SharePoint and integration with MS Office.
- Previous experience in administering MS Entra ID and/or SharePoint.
- Ability to integrate into a small dedicated team.
- Excellent attention to detail and awareness of security issues.
- Willingness to develop technical knowledge in the role.
What We Offer
- Up to £25,500 starting salary, dependent on experience.
- Company matched pension, life assurance, cycle2work scheme, and 15 weeks' fully paid maternity, adoption, and shared parental leave.
- 23 days' holiday (rising to 27) with the opportunity to buy extra leave.
- Voluntary benefits designed to suit your lifestyle.
About Us
Capita is a leading provider of customer services, working with big-name clients across various sectors. Our contact centres are home to thousands of customer service advisors, sales colleagues, collections agents, and back-office processing staff. We pride ourselves on providing exceptional customer service and are committed to creating a better outcome for our customers.
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