SharePoint Administrator
2 months ago
About the Role
We are seeking a highly skilled SharePoint Administrator to join our team at Capita. As a SharePoint Administrator, you will be responsible for delivering outstanding customer service standards by answering all queries promptly, remaining approachable, courteous and professional at all times.
Key Responsibilities
- Proactively manage customers' expectations through resolution of their requests.
- Be an expert in following relevant Work Instructions and processes to ensure consistent delivery of service standards.
- Contribute expertise to DCC when new processes are being designed and introduced that include use of SharePoint.
- User management of DCC and external accounts, including the creation, amendment and deletion of accounts from Azure Entra ID as well as password resets when requested.
- Liaison with external companies to ensure the accuracy of user accounts in relation to their own workforce processes.
- Creation, configuration and secure management of SharePoint Sites.
- Provide secure access management of DCC SharePoint, liaising with site owners and service providers where necessary for access approval.
Requirements
- Good knowledge of SharePoint and integration with MS Office.
- Previous demonstrable experience of administering MS Entra ID and/or SharePoint.
- Use of Power Automate/Power Apps an advantage.
- An excellent attention to detail, with a strong awareness of security issues.
- Ability to integrate into a small dedicated team.
- A willingness to develop your technical knowledge in the role.
What We Offer
- Up to £25,500 starting salary, dependent on experience.
- Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave.
- 23 days holiday (rising to 27) with the opportunity to buy extra leave.
- Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology.
About Us
Capita is a leading provider of customer services, working with a range of big-name clients across various sectors. We pride ourselves on providing exceptional customer service to our clients and their customers. Our team is dedicated to delivering high-quality services and supporting our clients' goals.
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