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Administrative Support Officer
2 months ago
We are seeking a highly organized and detail-oriented Administrative Support Officer to join our School of Psychology Operations team on a fixed-term basis. As an Administrative Support Officer, you will provide exceptional administrative support to ensure the smooth operation of the team and contribute to the delivery of our academic programs.
Key Responsibilities- Provide front-of-house reception services, welcoming students and visitors to the building and dealing with day-to-day enquiries.
- Receive and respond to internal and external queries, providing advice and resolving both simple and complex issues.
- Manage room bookings, make purchases for academic colleagues, and maintain accurate records.
- Prepare, coordinate, and minute committees, meetings, and other collective activities, following up on actions and managing documentation.
- Update the University's SharePoint and Psychology website, support community events, and projects.
- Extensive level of IT skills, including MS Office suite (e.g., Outlook, Word, Excel, SharePoint, and Teams).
- Ability to build working relationships within the School/department, University, and external suppliers.
- Ability to work independently to resolve complex internal and external queries.
- Provide and maintain a high level of customer service while working to deadlines.
- Accuracy, reliability, and the willingness and adaptability to learn new skills and procedures.
- A positive attitude to building and maintaining professional relationships with colleagues.
- Generous holiday entitlement, including 26 days and standard bank holidays, and five University closure days.
- A benefits package, including a contributory pension scheme and the opportunity to take advantage of salary sacrifice options.
- Opportunities for career progression and professional development.
The post is offered on a 6-month fixed-term contract, with full-time hours per week. Job share arrangements may be considered. The role will be based on campus with some flexibility to work from home.
