Dental Practice Administrator

2 weeks ago

Ormesby St Margaret, Norfolk, United Kingdom Together Dental Full time

The Opportunity

We are seeking a highly skilled and enthusiastic Receptionist to join our dynamic team at Together Dental in Ormesby. As a key member of our Practice Team, you will play a vital role in delivering exceptional patient satisfaction and contributing to the success of our dental group.

About the Role

This is a full-time opportunity working Monday to Friday. Your primary responsibility will be to provide a high-quality reception and administration service, ensuring seamless communication with patients, colleagues, and external partners. You will be the first point of contact for patients, handling phone calls, emails, and in-person inquiries with professionalism and courtesy.

Key Responsibilities

  • Provide exceptional customer service, responding to patient queries and concerns in a timely and empathetic manner.
  • Manage patient records, appointments, and correspondence with accuracy and attention to detail.
  • Operate a computer-based system to process patient information, manage schedules, and maintain practice records.
  • Develop and maintain positive working relationships with the dental team, ensuring effective communication and collaboration.
  • Contribute to the overall efficiency and effectiveness of the practice, identifying areas for improvement and implementing solutions.
  • Participate in ongoing training and professional development to enhance skills and knowledge.

What We Offer

In return for your hard work and dedication, we offer a range of benefits, including:

  • Staff referral schemes with rewards up to £
  • Your birthday off each year
  • Discounted dental treatment after 6 months service, extended to family after 12 months
  • Support from our People Team, Finance, and other support teams
  • Fully funded DBS checks
  • Access to an Employee Assistance Platform
  • Further education/qualification funding and support
  • Career mobility and progression opportunities
  • Auto enrolment into a pension after 3 months service

About Together Dental

We are a fast-growing dental group committed to delivering exceptional patient care and experiences. Our team is passionate about providing a supportive and inclusive work environment, where everyone feels valued and empowered to succeed.

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