Office Manager

5 days ago


Surrey, United Kingdom S3 Associates Limited Full time
{"title": "Office Manager", "description": "Job Title: Office Manager

S3 Associates Limited is seeking an experienced Office Manager to join their team. As a key member of the Senior Leadership Team, you will be responsible for overseeing all operational functions within the business, including customer service, communication, and HR.

The ideal candidate will have a solid background in administration, operations, or compliance, with a minimum of 5 years of experience in a regulated environment. You will be responsible for managing the office staff, administration of the Lloyd's binder, IT infrastructure, and human resources.

Key responsibilities include:

  • General office management and management of office staff
  • Administration of the Lloyd's binder, including ongoing communication with the underwriter
  • Responsibility for IT infrastructure, including BACS, LAN, and the company's administration database
  • Administration and liaison on claims between policyholders, broker, and Lloyd's underwriter
  • Responsible for aspects of human resources, including training and competence and other staffing policies
  • Communication with customers, including management of the annual customer mailing, particularly liaison with printing company and obtaining regulatory sign off
  • Liaising with the company's external Compliance function, including monitoring and implementing compliance procedures, outcomes, monthly attestation, and supporting audits etc.

The successful candidate will have excellent interpersonal skills, a strong conduct risk and Treating Customers Fairly culture, and a flexible and adaptable approach to work. They will also be meticulous with accuracy and attention to detail, self-motivated, and conscientious with excellent time keeping and time management skills.

The salary for this role is £44,000 (equivalent to £55,000 full-time salary), and the package includes discretionary bonus, Pension scheme, life cover, sick pay scheme, and income protection.

", "lang_code": "en"}

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