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Strategic Client Relations Manager

3 months ago

Maidenhead, Windsor and Maidenhead, United Kingdom N2O Limited Full time

Position Overview

N2O Limited is seeking a dedicated Account Manager to enhance our client development initiatives, driving revenue through strategic partnerships and experiential marketing. You will collaborate with leading FMCG brands, focusing on optimizing the customer journey and identifying key sectors for growth.

This role offers a dynamic team environment characterized by support, enjoyment, and strong leadership principles. You will have ample opportunities to refine your skills in nurturing long-term client relationships and establishing yourself as an industry thought leader.

Key Responsibilities

  • Develop and oversee a diverse portfolio of new and existing client accounts.
  • Utilize a strategic account plan to uncover new business opportunities and expand client engagement.
  • Maintain and strengthen relationships with current clients to ensure contract renewals.
  • Craft tailored solutions and proposals by thoroughly understanding the client's business, analyzing their needs, and aligning with their strategic goals.
  • Prepare accurate quotations and presentations for clients in a timely manner.
  • Collaborate effectively with internal teams to ensure they are well-informed to meet client requirements.
  • Engage with clients to clearly communicate the agency's offerings and generate enthusiasm for our capabilities.
  • Surpass established sales targets.
  • Provide clear briefs to Campaign Managers to ensure successful delivery of client expectations.

About N2O Limited

N2O Limited is a renowned creative brand experience agency, dedicated to creating engaging brand experiences that resonate with consumers at the right moments. Our insight-driven approach allows us to develop relevant strategies tailored to each brand experience, ensuring alignment with both client and consumer needs.

Qualifications

  • Proven account management experience, ideally with a minimum of 2 years.
  • Exceptional relationship-building skills.
  • Strong business acumen and an entrepreneurial mindset towards client development.
  • Ability to adapt communication styles to various audiences.
  • Excellent written and verbal communication skills for crafting compelling proposals and delivering impactful presentations.
  • Confidence and persuasiveness in client presentations.
  • Outstanding negotiation abilities.
  • Project management expertise with a capacity to lead and direct teams.
  • Experience in managing budgets, timelines, and client expectations.
  • Capability to thrive in a fast-paced environment requiring meticulous attention to detail and effective multitasking.
  • Enthusiastic, driven, and able to work collaboratively within a team.

Benefits

  • Competitive salary up to £35k per annum based on experience, plus performance bonuses.
  • Flexible working arrangements, allowing a mix of remote and office work.
  • Generous annual leave policy, increasing with tenure.
  • Access to a digital GP and dental services from day one.
  • Comprehensive medical insurance after two years of service.
  • Life assurance coverage.
  • Employee discounts on retail purchases.
  • Employee Assistance Programme for support.
  • Season ticket loan options available.
  • Office perks including an onsite gym, complimentary breakfasts, free parking, and an onsite café.