Casualty Claims Handler

1 week ago

Chelmsford, Essex, United Kingdom GB - Global Full time
About the Role

We are seeking a highly skilled and experienced Casualty Claims Handler to join our dynamic team at GB Global. As a key member of our team, you will be responsible for investigating insurance claims and determining the extent of liability on behalf of our clients.

Key Responsibilities
  • Investigate insurance claims and determine the extent of liability on behalf of our clients.
  • Examine damages to people and property, including homes, vehicles, and offices.
  • Communicate with third parties to determine the amount of money owed.
  • Manage the entire own damage and Third Party repair process from beginning to end.
  • Review and record claims on our in-house system, ensuring compliance with product standards.
  • Make liability enquiries using the most appropriate method, whether it be through phone calls, correspondence, or field visits.
  • Evaluate quantum by gathering relevant evidence, adjusting reserves in accordance with GB realistic reserving philosophy.
  • Clearly explain decisions on liability, negotiating settlement within authority level where appropriate.
  • Respond to all written and phone enquiries clearly, courteously and promptly.
  • Review claims regularly using diary system to ensure accurate reserves and timely closure.
  • Develop relationships with clients by providing a friendly, efficient service.
  • Liaise with and control own solicitors to ensure cases not abandoned to them.
  • Assist in general office administration (eg post, printing, order supplies, maintaining equipment) to ensure smooth running of office.
  • Comply with all GB Global and office procedures.
  • Actively participate in GB Global training programme.
About You
  • Ability to verify and analyse coverage of adjuster level claims with moderate supervisor oversight.
  • Ability to investigate adjuster level claims, build rapport with involved parties and establish facts of the case sufficient to support claims strategy with moderate supervisor oversight.
  • Determining liability/compensability on adjuster level claims.
  • Create and execute a proactive resolution strategy utilizing the facts gathered during the investigation of adjuster level claims.
  • Establishes ultimate probable reserve as information comes available, reviewing and pro-actively managing on diary as evidenced in Claim Notes, under limited supervision. Ability to refer and ensure quality and timely carrier reporting.
  • Thorough understanding of the litigation process. Early identification of the probability of settlement with moderate supervision.
  • Recognise and proactively pursue resolution opportunities of adjuster level claims, including creative alternatives to typical resolutions, at the earliest point to deliver optimal outcome with moderate supervision.
  • Recognise and proactively pursue recovery opportunities on adjuster level claims at earliest point.
  • Demonstrates the ability to communicate in a complete, concise and logical manner. Supervisor input needed for complex or difficult situations.
  • Demonstrates ability to prepare and present adjuster level claims while showing confidence and poise.
  • Ability to build strong, effective relationships with clients/carriers/brokers through active listening and close adherence to their priorities, style and Service Instructions. Makes suggestions to solve problems.
What We Offer

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

  • Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days
  • Defined contribution pension scheme, which GB Global will also contribute to
  • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
  • Income protection, we'll cover up to 50% of your annual income, with options to top up
  • Health cash plan or Private medical insurance

Other benefits include:

  • Three fully paid volunteering days per year
  • Employee Stock Purchase plan, offering company shares at a discount
  • Share incentive plan, HMRC approved, tax effective, stock purchase plan
  • Critical illness cover
  • Discounted gym membership, with over 3,000 gyms nationally
  • Season ticket loan
  • Access to a discounted voucher portal to save money on your weekly shop or next big purchase
  • Emergency back-up family care
Our Commitment to Diversity and Inclusion

We value inclusion and diversity and are committed to creating a workplace that is welcoming and inclusive for all employees. We believe that diversity and inclusion are essential to our success and are committed to fostering a culture of respect, empathy, and understanding.

We are proud to be a Disability Confident Committed employer and are committed to making reasonable adjustments to ensure that our recruitment process is accessible to all candidates. If you require any reasonable adjustments, please let us know.

We are also committed to being a Living Wage employer and are proud to be accredited by the Living Wage Foundation.

  • Casualty Claims Handler

    1 week ago

    Chelmsford, Essex, United Kingdom GB - Global Full time

    About the RoleWe are seeking an experienced Personal Injury Claims Specialist to join our Casualty Claims team at GB - Global. As a key member of our team, you will be responsible for overseeing a portfolio of claims, from initial notification through to settlement.Key ResponsibilitiesInvestigate and assess the validity of claims, gathering all necessary...

  • Claims Handler

    4 days ago

    Chelmsford, Essex, United Kingdom Reed Full time

    Job Summary:We are seeking a highly organized and detail-oriented Claims Handler to join our team at Reed. As a Claims Handler, you will play a critical role in ensuring the smooth resolution of insurance claims.Key Responsibilities:Claims Administration: Assist Casualty Adjusters with the administration of claims, ensuring accurate data capture and timely...

  • Claims Handler

    4 days ago

    Chelmsford, Essex, United Kingdom Reed Full time

    Job Summary:We are seeking a highly organized and detail-oriented Claims Handler to join our team at Reed. As a Claims Handler, you will play a critical role in ensuring the smooth resolution of insurance claims.Key Responsibilities:Claims Administration: Assist Casualty Adjusters with the administration of claims, ensuring accurate data capture and timely...

  • Claims Technician

    7 days ago

    Chelmsford, Essex, United Kingdom Reed Full time

    About the RoleWe are seeking a dedicated and experienced Casualty Claims Specialist to join our Support function at Reed, reporting to the Head of Casualty. This role is integral in providing effective support to Casualty Adjusters, enhancing efficiency and productivity in the management of Casualty claims.Key ResponsibilitiesAdministrative Support: Assist...

  • Claims Technician

    4 days ago

    Chelmsford, Essex, United Kingdom Reed Full time

    About the RoleWe are seeking a dedicated and experienced Casualty Claims Specialist to join our Support function at Reed, reporting to the Head of Casualty. This role is integral in providing effective support to Casualty Adjusters, enhancing efficiency and productivity in the management of Casualty claims.Key ResponsibilitiesAdministrative Support: Assist...

  • Claims Technician

    4 days ago

    Chelmsford, Essex, United Kingdom Reed Full time

    About the RoleWe are seeking a dedicated and experienced Casualty Claims Specialist to join our Support function at Reed, reporting to the Head of Casualty. This role is integral in providing effective support to Casualty Adjusters, enhancing efficiency and productivity in the management of Casualty claims.Key ResponsibilitiesAdministrative Support: Assist...

  • Claims Technician

    1 day ago

    Chelmsford, Essex, United Kingdom Reed Full time

    About the RoleWe are seeking a dedicated and experienced Casualty Claims Specialist to join our Support function at Reed, reporting to the Head of Casualty. This role is integral in providing effective support to Casualty Adjusters, enhancing efficiency and productivity in the management of Casualty claims.Key ResponsibilitiesAdministrative Support: Assist...

  • Claims Technician

    1 day ago

    Chelmsford, Essex, United Kingdom Reed Full time

    About the RoleWe are seeking a dedicated and experienced Casualty Claims Specialist to join our Support function at Reed, reporting to the Head of Casualty. This role is integral in providing effective support to Casualty Adjusters, enhancing efficiency and productivity in the management of Casualty claims.Key ResponsibilitiesAdministrative Support: Assist...

  • Insurance Claims Specialist

    7 days ago

    Chelmsford, Essex, United Kingdom Reed Full time

    Job Summary:We are seeking a highly organized and detail-oriented Claims Handler to join our team at Reed. As a Claims Handler, you will play a critical role in assisting Casualty Adjusters with administration and accurate data capture, controlling the lifecycle of files, and providing exceptional customer service to insured, insurers, brokers, and third...

  • Insurance Claims Handler

    7 days ago

    Chelmsford, Essex, United Kingdom Indesure Recruitment Full time

    Exciting Opportunity for a Real Estate Account HandlerIndesure Recruitment is seeking a highly skilled Account Handler to join our Real Estate team. As a key member of our team, you will be responsible for handling a portfolio of property and liability claims.The Role:Reporting to the Account Manager for Real Estate, you will:Manage a portfolio of property...

  • Insurance Claims Handler

    4 days ago

    Chelmsford, Essex, United Kingdom Indesure Recruitment Full time

    Exciting Opportunity for a Real Estate Account HandlerIndesure Recruitment is seeking a highly skilled Account Handler to join our Real Estate team. As a key member of our team, you will be responsible for handling a portfolio of property and liability claims.The Role:Reporting to the Account Manager for Real Estate, you will:Handle a portfolio of property...

  • Insurance Claims Handler

    4 days ago

    Chelmsford, Essex, United Kingdom Indesure Recruitment Full time

    Exciting Opportunity for a Real Estate Account HandlerIndesure Recruitment is seeking a highly skilled Account Handler to join our Real Estate team. As a key member of our team, you will be responsible for handling a portfolio of property and liability claims.The Role:Reporting to the Account Manager for Real Estate, you will:Handle a portfolio of property...

  • Senior Commercial Claims Handler

    4 days ago

    Chelmsford, Essex, United Kingdom Employment Specialists Ltd Full time

    Job Title: Senior Commercial Claims HandlerJob Summary:We are seeking an experienced Senior Commercial Claims Handler to join our team at Employment Specialists Ltd. As a Senior Commercial Claims Handler, you will be responsible for delivering exceptional customer service and managing client relationships.Key Responsibilities:Carefully handle the claims...

  • Senior Commercial Claims Handler

    7 days ago

    Chelmsford, Essex, United Kingdom Employment Specialists Ltd Full time

    Job Title: Senior Commercial Claims HandlerJob Summary:We are seeking an experienced Senior Commercial Claims Handler to join our team at Employment Specialists Ltd. As a Senior Commercial Claims Handler, you will be responsible for delivering exceptional customer service and managing client relationships.Key Responsibilities:Carefully handle the claims...

  • Claims Adjuster

    1 week ago

    Chelmsford, Essex, United Kingdom GB - Global Full time

    About the RoleWe are seeking a highly skilled and experienced Casualty Claims Handler to join our dynamic team at GB Global. As a key member of our claims team, you will be responsible for investigating and resolving insurance claims in a fair and timely manner.Key ResponsibilitiesInvestigate and analyze claims to determine liability and extent of...

  • Property Claims Underwriter

    3 days ago

    Chelmsford, Essex, United Kingdom The Recruiter Ltd Full time

    Property and Casualty Underwriting Role**Job Summary:**We are seeking a skilled Property Claims Underwriter to join our team at The Recruiter Ltd. As a key member of our underwriting team, you will be responsible for evaluating and managing property and casualty risks for our clients.Key Responsibilities:Evaluate and assess property and casualty risks to...

  • Property Claims Underwriter

    3 days ago

    Chelmsford, Essex, United Kingdom The Recruiter Ltd Full time

    Property and Casualty Underwriting Role**Job Summary:**We are seeking a skilled Property Claims Underwriter to join our team at The Recruiter Ltd. As a key member of our underwriting team, you will be responsible for evaluating and managing property and casualty risks for our clients.Key Responsibilities:Evaluate and assess property and casualty risks to...

  • Commercial Claims Handler

    4 days ago

    Chelmsford, Essex, United Kingdom PIB Insurance Brokers Full time

    Job DescriptionWe are seeking a highly skilled Commercial Insurance Claims Handler to join our team at PIB Insurance Brokers. This is an exciting opportunity for a seasoned professional to provide exceptional claims service to our clients.The Role:Manage all classes of commercial claims with professionalism and efficiency.Develop and maintain strong...

  • Commercial Claims Handler

    4 days ago

    Chelmsford, Essex, United Kingdom PIB Insurance Brokers Full time

    Job DescriptionWe are seeking a highly skilled Commercial Insurance Claims Handler to join our team at PIB Insurance Brokers. This is an exciting opportunity for a seasoned professional to provide exceptional claims service to our clients.The Role:Manage all classes of commercial claims with professionalism and efficiency.Develop and maintain strong...

  • Claims Specialist

    3 days ago

    Chelmsford, Essex, United Kingdom The Recruiter Ltd Full time

    Senior Motor Claims Handler RoleJob Summary: We are seeking a highly skilled and experienced Senior Motor Claims Handler to join our team at The Recruiter Ltd. As a Senior Motor Claims Handler, you will be responsible for proactively managing claims through to settlement, including negotiation and management of complex claims matters.Key...