Senior Commercial Claims Handler
6 days ago
Job Title: Senior Commercial Claims Handler
Job Summary:
We are seeking an experienced Senior Commercial Claims Handler to join our team at Employment Specialists Ltd. As a Senior Commercial Claims Handler, you will be responsible for delivering exceptional customer service and managing client relationships.
Key Responsibilities:
- Carefully handle the claims negotiation process with clients, underwriters, and their appointed legal representatives and/or loss adjusters.
- Proactively anticipate and present to clients the best settlement solution.
- Provide recommendations on coverage to facilitate the settlement of claims.
- Co-ordinate discussions and meetings to ensure a superior level of communication between clients, underwriters, and their representatives concerning the proposed settlement.
- Use your depth of product and market knowledge to help in resolving contentious claims.
- Engage and oversee third-party providers, such as loss adjusters, lawyers, and surveyors.
- Technical support for pre-renewal meetings, placing, and renewal.
Requirements:
- Strong Property or Commercial claims knowledge and settlement experience.
- Knowledge of FCA requirements and standards.
- Confident negotiation skills.
- Enthusiastic approach to client service with strong relationship-building skills.
- Good analytical mindset and excellent problem-solving skills.
Benefits:
- Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days.
- Defined contribution pension scheme, including Employer contributions.
- Life insurance, 4x your basic annual salary, which you can top-up.
- Income protection, for up to 50% of your annual income, with options to top up.
- Health cash plan or Private Medical Insurance.
- Three fully paid volunteering days per year.
- Share incentive plan, stock purchase plan.
- Critical illness cover.
- Discounted gym membership.
- Season ticket loan.
- Discounted voucher portal.
About Us:
Employment Specialists Ltd is a leading Insurance Broker, expanding and seeking another Claims Handler to join their experienced and well-regarded team.
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