Financial Recovery Professional

1 week ago


Ashby de la Zouch, Leicestershire, United Kingdom Macildowie Recruitment and Retention Full time
About the Role:

Macildowie Recruitment and Retention is seeking an experienced Credit Control Administrator to join their team on a rolling temporary basis. This role is crucial in ensuring the company's cash flow remains strong and steady.

Key Responsibilities:
  • Cash Collection: Maximise daily, weekly, and monthly cash collection by actively monitoring and pursuing outstanding debts. Ensure that sales ledger payments are collected within the agreed time frames.
  • Debt Management: Minimise overdue debt by effectively applying the company's delinquency policy in a timely manner.
  • Customer Relations: Build and maintain strong relationships with both new and existing customers, delivering exceptional service at every interaction.
  • Payment Commitments: Secure payment commitments through regular communication with customers.
  • Credit Note Allocation: Accurately allocate credit notes and payments, ensuring all records are up-to-date.
  • Reporting: Complete various reporting tasks using Microsoft Excel, providing insights on aged debt and customer interactions.
  • Collaboration: Work closely with Customer Service teams and Account Managers to swiftly resolve customer queries and maintain smooth operations.
  • Risk Management: Review existing customer accounts regularly, escalating any concerns regarding doubtful debts to the credit and risk administrator.
  • Record Keeping: Maintain and update customer records, ensuring all information is current and relevant.
Requirements:
  • Experience: At least 1 year of experience in a credit control or cash collections role.
  • IT Skills: Proficiency in Microsoft Office, particularly Excel.
  • Communication: Confident and professional communication skills.


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