Account Director

13 hours ago


AshtonunderLyne, Tameside, United Kingdom SAMSUNG Full time

Position Summary

The B2B Operator team at Samsung is a key part of the company's B2B Division, responsible for driving revenue growth and strategic partnerships with leading Mobile Network Operators (MNOs) in the UK. As an Account Director, you will lead Samsung's strategic engagement with one of our largest mobile channel partners, growing commercial and personal business relationships to drive increased revenue streams through delivering true business transformation solutions across both the Small Business (SME) and Large Enterprise business segments.

Key Responsibilities

  • Lead Samsung's strategic engagement into one of our largest mobile channel partners
  • Grow the commercial and personal business relationships in the channel driving increased revenue streams through delivering true business transformation solutions across both the SME and Large Enterprise business segments
  • Expand Samsung's value position as a strategic alliance partner
  • Ensure Samsung has strong partnership relationships with all strategic and operational leaders across the channel
  • Drive the sales strategy to maximise growth opportunities for the business, including the identification of new business channels
  • Understand the customer's business plan and aligns to the Samsung business model and value chain and carries out periodic reviews with the customer

Commercial Objectives

  • Drive profitable business growth through a clear understanding and management of financial objectives
  • Own the internal Commercial Planning process for Smartphone, Tablet & PC on your account
  • Meet and exceed Performance Vs Quarterly/Half and Annual targets
  • Carry out regular planning and analysis to find opportunities and gaps and provide solutions to our customers that ensure a positive return on investment
  • Lead complex negotiations involving senior customer partners
  • Analyse customer and market data to identify growth opportunities and create plans to implement and deliver growth
  • Create & develop a customer Joint Business Plan (JBP) that elevates the quality of the partnership and deepens customer engagement

People Management

  • Lead 2x direct reports in their direct contributions to the account's performance
  • Support their ongoing development, career ambitions & growth areas to create a successful account team
  • Align cross-functionally with internal collaborators to ensure Samsung's strategy is delivered
  • Navigate the organisation to create and deliver coordinated initiatives to drive value growth for Smartphone, Tablet, PC & Ecosystem categories
  • Organise, lead and motivate an extraordinary Samsung team to exceed on their objectives and drive consistent excellent engagement into the channel

Requirements

  • Individual will demonstrate structured process and procedures to promote Samsung as a technology partner to major end customers
  • Individual will be able to deliver sustained P&L growth in each segment with the customer – meeting/exceeding budgetary targets with structured commercial planning
  • Strong ability in planning and forecasting, with a highly analytical and numerical attitude
  • Strong capability using MS Office – with a weighting towards MS Excel & PowerPoint
  • Strong ability to present in senior customer & internal forums
  • Confident leader in customer engagement
  • Strong leadership and people management skills
  • Resilient and able to adapt in a dynamic, ever-changing business environment

What Success Looks Like

  • Delivery of the Management Plan and positive performance versus agreed commercial critical metrics
  • Development of a strong talent pipeline for Samsung UK and clear growth and development plans being implemented for your team
  • Positive responses to internal feedback surveys and 360 feedback forums
  • Clear evolution of customer engagement and strategic alignment – customer feedback
  • Being well settled into life at Samsung from a people, process and cultural perspective. Being an active contributor in group forums and ensuring your team's views are well represented.

Benefits of Working at Samsung

  • Hybrid working - 3 days in the office and 2 days at home per week
  • Bonus scheme linked to individual, team and company performance
  • Car allowance
  • Private medical – family cover
  • Income protection
  • Enhanced pension contribution
  • Three volunteering days each year
  • Flexible benefit portal and contribution of £55 per month - including travel insurance, gym membership, season ticket loan, Tastecard, dental insurance and more
  • Holiday - 25 days plus bank holidays and an additional day off for your birthday
  • Access to discounts on a wide range of Samsung products
  • Access to a discount shopping portal

Equal Opportunities

We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


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