Front of House Officer
3 weeks ago
Ravensbourne University London is a leading institution in the creative community on the Greenwich Peninsula, championing innovation and collaboration in digital media and design.
The Role
We are seeking a Front of House Officer/Security Operative to ensure a safe and secure environment throughout our buildings, contents, staff, students, and other users. This role involves working on a weekly shift roster, including morning, day, and late shifts, covering three buildings within a few minutes of each other.
As a Front of House Officer, you will be responsible for providing excellent customer service, covering reception, and patrolling the campus. You will also be required to work from any of the Ravensbourne buildings on a weekly shift roster basis, covering Monday to Saturday 7am-11pm.
Key Responsibilities
- Ensure a safe and secure environment throughout the University's buildings, contents, staff, students, and other building users.
- Provide excellent customer service, covering reception and patrolling the campus.
- Work from any of the Ravensbourne buildings on a weekly shift roster basis, covering Monday to Saturday 7am-11pm.
- Manage multiple priorities and maintain good attention to detail.
- Build effective working relationships with a variety of people at all levels.
Requirements
- A valid SIA Door Supervision licence.
- Experience of working to assignment instructions.
- Experience of working in a fast-paced, customer-focused environment.
- Good organisational and time management skills.
- Good problem-solving skills.
We welcome applications from suitably qualified people from all sections of the community in our desire to reflect the diversity of the community we serve.
Job Details
Unit: Estates & Facilities
Location: Penrose Way
Salary: From £30,341
Post Type: Full Time
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