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Customer Service Representative

2 months ago

Cosham, United Kingdom Tru Talent Full time

Job Summary:

We are seeking a skilled and courteous Front of House/CSA to join our team at Tru Talent. As a Customer Service Advisor, you will be responsible for dealing with customer requirements for vehicle repair in an efficient and courteous manner.

Key Responsibilities:

  • Customer Service: Provide excellent customer service to ensure a high standard of service.
  • Multi-tasking and Prioritization: Manage multiple tasks and prioritize them effectively to meet deadlines.
  • Attention to Detail: Maintain attention to detail in all administration tasks.
  • Scanning and Booking: Scan documents and book parts as required.

Requirements:

  • Experience: Experience of working in a modern Accident Repair Centre/Bodyshop is desirable.
  • Customer Service Skills: Excellent customer service and organization skills.
  • IT Skills: Good IT skills, including experience of cash credit control.
  • Administrative Skills: Excellent administrative skills, with the ability to work well under pressure and to tight deadlines.
  • Teamwork: Ability to work within a team environment.

About Us:

Tru Talent is a company that values career progression and offers a competitive salary, excellent brand approvals, and a positive company culture.