Customer Support Executive
3 months ago
**Amour Recruitment** is excited to be working with a great company based near **Portsmouth **who is seeking positive **Customer Support Executives **to join their established team.
Are you enthusiastic and will always go that extra mile to deliver exceptional customer service? If so, this role is prefect for you
**Key Responsibilities**:
- As the first point of contact, you may be helping clients with queries regarding their lease vehicle whilst juggling a busy inbox and watching out for web-chat questions.
- You will be part of team who look out for each other, so it makes sense that you are good at building relationships.
- Administration work, including updating their CRM accurately and maintaining spreadsheets will therefore be required.
**Personal Requirements**:
- Previous call centre/handler experience is essential
- Proven customer service experience
- Strong problem solving skills
- Must have at least 5 years UK residency for security clearance
**Benefits**:
- Free parking
- 25 days holiday plus bank holidays
- Fabulous location with an onsite café, shops, hairdressers plus much more
- Pension with up to 15% employer contribution
- Hybrid working offered after probation (3 days in office, 2 at home if wanted)
**Hours**: Monday to Friday on a shift basis 0800-1630, 0830-1700 or 0930-1800.
**Salary**:£25,000 plus 5% annual bonus
Our client is arranged MS Teams interviews now, so to secure this fantastic opportunity please submit your CV now or call the team at Amour Recruitment on 02392 387925 for more details.
INDPERM
**Job Types**: Full-time, Permanent
**Salary**: £25,000.00 per year
**Benefits**:
- Additional leave
- Canteen
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Gym membership
- Health & wellbeing programme
- Life insurance
- On-site gym
- On-site parking
- Private medical insurance
- Referral programme
- Sick pay
- Store discount
Schedule:
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Yearly bonus
Work Location: In person
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