Building Operations Manager
1 week ago
**Job Summary**
We are seeking an experienced Building Operations Manager to manage a residential development in a luxury setting.
This is a full-time position with a 40-hour workweek, including alternative Saturdays.
**What's in it for you?**
Opportunity to work in a brand-new luxury building as part of the mobilization team
Great work location close to transport links
An opportunity to join a well-established business at an exciting period of growth
Competitive salary
25 days holiday plus 8 bank holidays
Discretionary bonus scheme
Private medical insurance
Season ticket loan
and much more
**Responsibilities:**
Oversee general operations of the building, including managing a team, ensuring an exceptional service is delivered to residents, and making sure the building is safe and compliant at all times
Manage marketing and promotional activity for the site
Head up the strategy for lettings and seek to drive rentals to maximum capacity
Plan and deliver events to build interest and engagement with the local community
Ensure expenses are always in alignment with the budget
Deal sensitively and efficiently with all escalated complaints, ensuring a solution is always found
Liaise with other areas of the business as and when required, including maintenance, facilities, and finance
Oversee all recruitment activity for on-site staff and develop your on-site team with training to ensure a consistently high standard
**Skills required:**
Ideally ARLA qualified (desirable but not essential)
Experienced in managing a team effectively
Passionate about delivering exceptional customer service
Excellent knowledge of building compliance, H&S and general maintenance standards
Excellent communication and interpersonal skills, able to build long-lasting professional relationships
Resilient, able to work under pressure
Proactive and able to use your own initiative
We are keen to speak to candidates with previous experience in the following industries:
Hotels and hospitality management
Residential building management
Serviced office management
High-end fitness and leisure management
This role is a fantastic opportunity to work for an organization that will support your growth and develop your skill set.
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