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Receptionist
2 months ago
About the Role
We are seeking a highly skilled and experienced Administrative Assistant to join our team at Ashtead Hospital in Surrey. As a key member of our administrative team, you will be responsible for providing exceptional customer service and administrative support to our patients, consultants, and colleagues.
Key Responsibilities
- Provide administrative support to the hospital team, including answering phone calls, responding to emails, and managing correspondence.
- Ensure the smooth operation of the hospital's administrative systems, including patient records, scheduling, and billing.
- Provide exceptional customer service to patients, consultants, and colleagues, responding to their queries and concerns in a timely and professional manner.
- Assist with the coordination of hospital events and activities, including meetings, training sessions, and patient education programs.
- Develop and maintain effective relationships with internal and external stakeholders, including patients, consultants, and other healthcare professionals.
Requirements
- Proven experience in administration and customer service, with a strong track record of providing exceptional customer service.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
- Knowledge of administrative systems and software, including patient records, scheduling, and billing.
What We Offer
- A competitive salary and benefits package, including 25 days' annual leave and a private pension scheme.
- Opportunities for professional development and career advancement, including training and development programs.
- A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.
- A comprehensive employee assistance program, including access to counseling services and employee wellness programs.
