Reception and Guest Relations Specialist

4 weeks ago

Slough, Slough, United Kingdom RBH Full time

REJOIGNEZ NOTRE ÉQUIPE

Chez RBH, nous croyons que nos collaborateurs sont notre plus grand atout et nous comprenons l'importance de les placer en premier. Notre approche de la diversité sur le lieu de travail, du bien-être, de la durabilité et de l'individualité nous distingue de nos concurrents et est l'une des raisons pour lesquelles nous sommes classés parmi les 30 meilleurs lieux de travail dans l'hôtellerie.

UNE JOURNÉE DANS LA VIE D'UN SPÉCIALISTE DE LA RÉCEPTION ET DES RELATIONS CLIENTS

Ce que vous ferez...

Sous la direction du Responsable des Services aux Clients, vous pouvez vous attendre à ce que votre journée de travail inclue les tâches suivantes :

  • Accueillir les clients à la réception, effectuer les enregistrements et les départs, et répondre à toutes les demandes.
  • Assister l'équipe de restauration au bar et au service des repas.
  • Traiter les paiements des clients pour les chambres et les services de restauration.
  • Accomplir toute autre tâche assignée par le Responsable des Services aux Clients.

CE QUE NOUS ATTENDONS DE VOUS

Nous recrutons principalement sur la personnalité et le potentiel, mais voici quelques-unes de nos exigences...

Pour réussir en tant que Spécialiste de la Réception et des Relations Clients, vous devrez posséder les qualités et compétences suivantes :

  • Excellentes compétences en communication
  • Compétences en service client de haut niveau
  • Ponctualité, loyauté et dévouement

CE QUE NOUS OFFRONS

Vous aurez accès à un ensemble d'avantages que nous croyons vraiment bénéfiques pour nos collaborateurs et qui améliorent notre culture globale...

  • Tarifs réduits pour les chambres d'hôtel pour vous et vos amis et famille
  • Jours de congé supplémentaires pour votre anniversaire
  • Horaires de travail flexibles
  • Retraite
  • Repas gratuits pendant le service, vous permettant d'économiser plus de £1000 par an

Pour en savoir plus sur notre ensemble complet d'avantages, visionnez notre vidéo sur les avantages pour les employés.

ÉGALITÉ DES CHANCES

RBH Hospitality Management est un employeur garantissant l'égalité des chances. Nous croyons en l'embauche d'une main-d'œuvre diversifiée et au maintien d'une culture inclusive axée sur les personnes. Si à un moment donné de notre processus, vous avez besoin d'ajustements raisonnables, veuillez nous contacter.

BIENVENUE AUX TALENTS INTERNATIONAUX : Nous sommes ouverts à la possibilité de parrainer des candidats étrangers qui possèdent les compétences et les qualités requises pour le poste. RBH détient une licence de parrainage, rendant le processus d'immigration fluide pour le bon candidat.

#VieChezRBH

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