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Branch Manager

2 months ago


Barking, Greater London, United Kingdom Wickes Building Supplies Limited Full time

About Wickes Building Supplies Limited

We are a leading retailer of building supplies and home improvement products, dedicated to providing exceptional customer service and a wide range of products to meet our customers' needs.

The Role

We are seeking an experienced and skilled Operations Manager to join our team. As an Operations Manager, you will be responsible for leading and managing the day-to-day operations of our store, ensuring that our customers receive the best possible service and that our store runs efficiently and effectively.

Key Responsibilities

  • Lead and manage a team of colleagues to deliver exceptional customer service and achieve sales targets
  • Manage the day-to-day operations of the store, including stock management, inventory control, and cash handling
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Monitor and analyze sales data and customer feedback to identify areas for improvement
  • Collaborate with other departments to ensure seamless communication and coordination

What We Offer

  • A competitive salary from £26,680.00
  • Up to 7.5% annual bonus and up to £300 per month gain share bonus
  • Various shift patterns to suit you
  • Up to 10% employer pension contribution
  • Up to 35 days of annual leave including 8 days of bank holidays

Other Benefits

  • Save-as-you-earn scheme
  • Cashback health scheme
  • Cycle to work
  • Life assurance
  • Peppy
  • Aviva Digital GP
  • Financial Education & loans
  • Discount platform including savings and cash back at numerous retailers
  • Savings on gym membership

Our Culture

We are committed to creating an inclusive workplace where colleagues' wellbeing is at the heart of everything we do. We believe in doing the right thing and helping our customers, planet, and people. If you are interested in flexible working, we offer a range of flexible working arrangements to suit your needs.