Branch Colleague

1 month ago


Barking, Greater London, United Kingdom HSS Hire Full time

We're a pioneering tool hire company that's revolutionising the industry through innovative technology. Our goal is to exceed customer expectations and provide exceptional service.

As a Branch Colleague, you'll develop strong relationships with customers, offering hire solutions with top-tier products and equipment across various building service sectors. If you're passionate about delivering exceptional customer service and eager to learn, we want you to join our exciting journey.

Key Responsibilities:

  • Deliver exceptional communication and customer service
  • Meet and exceed performance targets and KPIs
  • Be proactive and positive, with a solution-driven approach
  • Continuously learn and expand product expertise
  • Prior experience as an Assistant Manager or Sales Manager in Tool Hire/Construction or similar industry
  • Hold a valid driver's license

What does the Branch Colleague role involve?

  • Independently run the HSS concession within our partnering Builder's Merchant, supporting customers with their hire needs and upselling/cross-selling
  • Build and maintain strong connections with customers to ensure repeat business
  • Support key sales initiatives and strategy, striving to exceed sales and revenue targets

Working Pattern:

Monday to Friday 7:30am until 17:30pm and Saturday 8:00am until 13:00pm (with an accumulative extra day off during the week for every 2 Saturday shifts worked)

About HSS:

We're proud of our commitment to diversity and inclusivity. We celebrate individuality and believe everyone should have the opportunity to contribute and thrive within our workforce. If you're unsure about your experience, don't worry – we'll teach you everything you need to know and more.

We're Disability Confident Committed Employer and strive to create an inclusive environment for all. Please let us know if you require any reasonable adjustments during the recruitment process.


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