Client Support Specialist

7 days ago


Exeter, Devon, United Kingdom Cathedral Appointments | South West Recruitment Full time

About the Role:

Cathedral Appointments | South West Recruitment is seeking a highly skilled Banking Client Support Assistant to join their team. As a key member of the team, you will be responsible for providing exceptional customer service and support to clients.

Key Responsibilities:

  • Act as the primary point of contact for clients, providing timely and effective support
  • Perform general administrative duties, including data entry and record-keeping
  • Respond to client inquiries and resolve issues in a professional and courteous manner
  • Collaborate with internal stakeholders to ensure seamless communication and service delivery
  • Maintain accurate and up-to-date records of client interactions and correspondence

Requirements:

  • Proven experience in a customer-facing role, preferably in the banking or financial services sector
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
  • Proficiency in computer software applications, including Microsoft Office and CRM systems
  • Ability to work in a fast-paced environment and adapt to changing priorities

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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