Client Support Specialist

4 weeks ago

Exeter, Devon, United Kingdom Cathedral Appointments | South West Recruitment Full time £23,000

Starting Salary: £23,000 | Flexible Work Options | Attractive Benefits

We are on the lookout for a motivated team member who possesses a positive attitude and outstanding customer care skills. If you are keen to share your insights, develop both personally and professionally, and be part of a thriving and dynamic organization, this position is tailored for you.

This position provides flexible working arrangements with regular opportunities to engage with the Exeter Office.

Key Responsibilities of the Client Support Specialist include:

  • Efficiently manage both written and telephonic inquiries, consistently providing exceptional service.
  • Become proficient in specialized systems, service-related knowledge, and communication techniques through training and personal growth.
  • Contribute significantly to the Client Support Team by maintaining a constructive attitude and promoting effective teamwork.
  • Meet both individual and team performance targets.

Requirements for the Client Support Specialist include:

  • Demonstrated experience in a customer service capacity, delivering high-quality service.
  • Excellent organizational abilities and meticulous attention to detail.
  • Able to collaborate effectively within a team while also taking initiative to complete tasks independently.
  • A candidate who thrives on challenges and embraces new experiences.
  • This role necessitates the completion of an Enhanced DBS check.

Benefits for the Client Support Specialist include:

In recognition of your contributions, you can anticipate:

  • A progressive annual leave policy, offering 25 days plus public holidays.
  • A performance-driven annual bonus scheme.
  • Continuous training and development opportunities.
  • Flexible hybrid working arrangements.
  • Group Life Insurance coverage.
  • Access to a 24/7 Gym Membership.
  • An engaging work and social calendar.
  • A vibrant and lively workplace atmosphere.
  • Complimentary parking facilities.
  • Premium access to the Calm App for enhanced well-being.

Note on Sponsorship: Unfortunately, we are unable to provide sponsorship for work authorization for this position. Therefore, candidates must have valid authorization to work in the UK without requiring visa sponsorship.

Recruitment Consultant: Georgia Parkhouse

Reference: 10588

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