Automotive Aftersales Specialist

1 week ago

Farnborough, Hampshire, United Kingdom CV-Library Full time
{"h3">Aftersales Service Delivery Role

Up to £35,000 per year (depending on experience)
Permanent, 40 hours a week
Farnborough, Hybrid

MSX International is seeking a skilled Aftersales Service Delivery Executive to support our busy BMW team in Farnborough.

The Key Responsibilities

This role involves creating and preparing reports and presentations for retailer meetings and online live update calls to the network. The Aftersales Service Delivery Executive will also be accountable for supporting the retailer network with queries and supplying information via telephone and email, ensuring customers receive excellent service.

The ideal candidate will:

  1. Develop and maintain high-quality reports and presentations;
  2. Ensure exceptional customer service standards are maintained at all times.
About the Ideal Candidate

We are looking for an Aftersales Service Delivery Executive with a passion for the automotive industry. Our ideal candidate will have great organisational and time management skills as well as:

  1. Experience in Customer Service;
  2. Experience in Automotive Aftersales;
  3. Intermediate/advanced Excel skills;
  4. Good Automotive Aftersales knowledge (desirable);
  5. Good Retailer network knowledge (desirable);
Working Pattern and Location

40 hours per week, Monday - Friday, Hybrid working, Office in Farnborough, Permanent contract

For more information about MSX International, please visit our company information page.

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