Sales Operations Coordinator

3 weeks ago


Birmingham, Birmingham, United Kingdom GadJet Full time
Job Overview

About the Company

GadJet stands as a premier supplier of consumer electronics to convenience stores and forecourts across the UK, with a global reach. Our expertise lies in the production and distribution of sought-after consumer electronic products and mobile accessories. We pride ourselves on our commitment to uniqueness, superior quality, exceptional customer service, and accountability. Our clientele includes a wide array of reputable independent groups, privately owned service stations, forecourts, independent retailers, supply chains, corporate entities, and e-commerce platforms.

Position Summary

This full-time office-based position for a Sales Operations Coordinator at GadJet is designed to provide vital assistance to the sales team, ensuring the smooth and effective execution of sales functions. The role encompasses managing sales workflows, supporting the sales team with administrative responsibilities, and facilitating seamless interdepartmental coordination. The ideal candidate will be highly organised, detail-oriented, and possess outstanding communication abilities.

  • Manage sales orders and invoices while ensuring precise record maintenance.
  • Update and maintain customer and sales information within the CRM system.
  • Address customer inquiries through various communication channels, delivering prompt and accurate information.
  • Assist in resolving customer concerns and complaints, ensuring a high standard of customer satisfaction.
  • Collaborate with the sales team to meet customer requirements and follow up on sales opportunities.
  • Support the analysis of sales data and contribute to the development of forecasts and targets.

Required Qualifications

  • Experience in sales support, operations, or administrative roles is advantageous.
  • Strong communication and problem-solving capabilities.
  • Excellent phone etiquette and the capacity to handle numerous calls daily.
  • Effective presentation skills with the ability to clearly articulate product advantages.
  • Proficient in multitasking, prioritising, and managing time effectively.
  • Able to work independently as well as collaboratively within a team environment.
  • Proficiency in MS Office (Word, Excel, PowerPoint) and Google Workspace (Sheets, Docs, Slides).
  • A degree in Business, Marketing, or a related discipline is preferred.

Compensation ranges from £23,000 to £27,000, with a review scheduled within six months.



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