Sales Operations Coordinator
3 weeks ago
About the Company
GadJet stands as a premier supplier of consumer electronics to convenience stores and forecourts across the UK, with a global reach. We are dedicated to the production and distribution of sought-after consumer electronic products and mobile accessories. Our commitment lies in delivering distinctive, high-quality products while ensuring exceptional customer service and accountability. We cater to a diverse clientele, including reputable independent groups, privately owned service stations, forecourts, independent retailers, supply chains, corporate entities, and e-commerce platforms.
Position Summary
This full-time office-based position for a Sales Operations Coordinator at GadJet is designed to provide vital assistance to the sales team, facilitating the smooth and effective execution of sales functions. The role encompasses managing sales workflows, supporting the sales team with administrative responsibilities, and ensuring seamless interdepartmental collaboration. The ideal candidate will be exceptionally organised, detail-oriented, and possess outstanding communication abilities.
- Manage sales orders and invoices while ensuring precise record maintenance.
- Update and maintain customer and sales information within the CRM system.
- Address customer inquiries through various communication channels, delivering prompt and accurate information.
- Assist in resolving customer concerns and complaints, maintaining a high standard of customer satisfaction.
- Collaborate with the sales team to meet customer requirements and follow up on sales opportunities.
- Support the analysis of sales data and contribute to the development of forecasts and objectives.
Required Qualifications
- Previous experience in sales support, operations, or administrative roles is advantageous.
- Strong communication and problem-solving capabilities.
- Excellent telephone etiquette and the capacity to handle numerous calls daily.
- Effective presentation skills with the ability to clearly articulate product advantages.
- Proficient in multitasking, prioritising, and managing time effectively.
- Ability to work autonomously as well as collaboratively within a team environment.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint) and Google Workspace (Sheets, Docs, Slides).
- A Bachelor's degree in Business, Marketing, or a related discipline is preferred.
Compensation ranges from £23,000 to £27,000, with a review scheduled within six months.
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