Operations Coordinator
4 weeks ago
Operations Coordinator
Career Level: 10 Entry
Are you a skilled Operations Coordinator? Do you aspire to be part of a dynamic FinTech organization?
The Operations Coordinator will be an integral member of the Operations division at ClearCourse, managing the administrative responsibilities essential for supporting the multi-channel payment solutions for all merchants associated with the Platform group.
In addition to these responsibilities, you will collaborate with the broader team to enhance operational workflows as part of your daily tasks. Reporting directly to the Operations Manager and working closely with the Operations team at ClearCourse, you are expected to be proactive and possess a clear understanding of what is necessary to further develop, maintain, and support the effective operation of the merchant support functions within the organization.
Key Responsibilities:
Merchant Onboarding
• Onboarding new merchants to ClearCourse
• Ordering and registering terminals
• Creating API credentials
Portal Management
Account Cancellations
• Facilitating the return of terminals
• Updating project management tools
• Closing merchant accounts
Additional Responsibilities
• Generating ad-hoc reports for merchants
• Supporting operational projects
• Coordinating with first-line support to meet specific merchant launch requirements
• Monitoring stock levels in accordance with daily deployments
• Managing and addressing project management tickets
Why join us?
Flexible working arrangements with 25 days of annual leave 25 days of annual leave plus an additional day off for your birthday Employee wellness benefits – including health resources and perks Enhanced parental leave policies Life insurance and group income protection plans Comprehensive private health coverage with a cash plan Improved company pension scheme Generous training budgets and reimbursement for professional membershipsAbout ClearCourse
ClearCourse Group is a rapidly expanding collective of businesses providing exceptional software and payment solutions.
With numerous brands operating across the UK and internationally, we have established primary hubs in which multiple brands collaborate.
Our commitment to working collaboratively is fundamental to our operations; each new business we integrate brings fresh ideas and innovation. Our mission is to empower our clients to build successful enterprises through our industry-specific software and integrated payment solutions.
Seize this opportunity to become part of our ambitious and supportive team.
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