Customer Service Team Lead

2 days ago


Edinburgh, Edinburgh, United Kingdom Motability Operations Full time
Motability Operations: A Leader in Customer Service

We are seeking a highly skilled and experienced Customer Contact Centre Team Manager to join our team in Edinburgh. As a key member of our customer service team, you will be responsible for leading and inspiring a team of customer service specialists to deliver exceptional results.

Key Responsibilities:

  • Lead and motivate a team of customer service specialists to achieve outstanding results
  • Act as a customer champion, driving results and making things happen
  • Collaborate with the customer service manager to develop and implement effective customer service strategies
  • Ensure seamless customer experience through effective communication and issue resolution

About Us:

Motability Operations is a leading provider of customer service solutions, dedicated to delivering exceptional results for our clients. We are committed to fostering a culture of excellence, innovation, and customer-centricity.

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

Requirements:

  • Proven experience in customer service leadership and management
  • Excellent communication and interpersonal skills
  • Ability to motivate and inspire a team to achieve outstanding results


  • Edinburgh, Edinburgh, United Kingdom Motability Operations Full time

    Job DescriptionKey ResponsibilitiesMotability Operations is seeking a Customer Contact Centre Team Manager to lead and inspire a team of Customer Service Specialists. As a key member of our team, you will be responsible for driving results and making things happen.Reporting StructureYou will report directly to a Customer Service Manager and be responsible...


  • Edinburgh, Edinburgh, United Kingdom Motability Operations Full time

    Job DescriptionKey ResponsibilitiesMotability Operations is seeking a Customer Contact Centre Team Manager to lead and inspire a team of Customer Service Specialists. As a key member of our team, you will be responsible for driving results and making things happen.Reporting StructureYou will report directly to a Customer Service Manager and be responsible...


  • Edinburgh, Edinburgh, United Kingdom The Recruitment Co. Full time

    Customer Care Team LeadAt The Recruitment Co., we are seeking a dedicated Customer Care Team Lead to join our team. As a key member of our customer service team, you will be responsible for leading a team of customer care professionals in delivering exceptional service to our clients.Key Responsibilities:Lead a team of customer care professionals in...


  • Edinburgh, Edinburgh, United Kingdom The Recruitment Co. Full time

    Customer Care Team LeadAt The Recruitment Co., we are seeking a dedicated Customer Care Team Lead to join our team. As a key member of our customer service team, you will be responsible for leading a team of customer care professionals in delivering exceptional service to our clients.Key Responsibilities:Lead a team of customer care professionals in...


  • Edinburgh, Edinburgh, United Kingdom Motability Operations Full time

    Job DescriptionKey ResponsibilitiesMotability Operations is seeking a Customer Contact Centre Team Manager to lead and inspire a team of Customer Service Specialists. As a customer champion, you will drive results and make things happen.Reporting StructureYou will report into a Customer Service Manager and be responsible for leading a team of Customer...


  • Edinburgh, Edinburgh, United Kingdom Motability Operations Full time

    Job DescriptionKey ResponsibilitiesMotability Operations is seeking a Customer Contact Centre Team Manager to lead and inspire a team of Customer Service Specialists. As a customer champion, you will drive results and make things happen.Reporting StructureYou will report into a Customer Service Manager and be responsible for leading a team of Customer...


  • Edinburgh, Edinburgh, United Kingdom The Recruitment Co. Full time

    Job Title: Customer Care Team Lead Salary: £31,000 - £34,000 Location: Edinburgh, United Kingdom Hours: Monday - Friday, 35 hours per week, 8 am - 6 pm We are seeking a highly skilled and experienced Customer Care Team Lead to join our client's e-commerce business. As a key member of the team, you will be responsible for leading a team of customer...


  • Edinburgh, Edinburgh, United Kingdom The Recruitment Co. Full time

    Job Title: Customer Care Team Lead Salary: £31,000 - £34,000 Location: Edinburgh, United Kingdom Hours: Monday - Friday, 35 hours per week, 8 am - 6 pm We are seeking a highly skilled and experienced Customer Care Team Lead to join our client's e-commerce business. As a key member of the team, you will be responsible for leading a team of customer...


  • Edinburgh, Edinburgh, United Kingdom Motability Operations Full time

    Motability Operations: A Leader in Customer ServiceWe are seeking a highly skilled and experienced Customer Contact Centre Team Manager to join our team in Edinburgh.Key Responsibilities:Lead and inspire a team of Customer Service Specialists to deliver exceptional customer experiences.Act as the customer champion, driving results and making things...


  • Edinburgh, Edinburgh, United Kingdom Motability Operations Full time

    Motability Operations: A Leader in Customer ServiceWe are seeking a highly skilled and experienced Customer Contact Centre Team Manager to join our team in Edinburgh.Key Responsibilities:Lead and inspire a team of Customer Service Specialists to deliver exceptional customer experiences.Act as the customer champion, driving results and making things...


  • Edinburgh, Edinburgh, United Kingdom World Duty Free Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Retail Store Operations Manager to join our team at World Duty Free Group. As a key member of our store management team, you will be responsible for leading and managing a team of retail professionals to deliver exceptional customer service and drive business results.Key ResponsibilitiesLead and...


  • Edinburgh, Edinburgh, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Assistant. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries, and ensuring their satisfaction with our products and services.Key...


  • Edinburgh, Edinburgh, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Aftersales team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective responses to customer inquiries and...


  • Edinburgh, Edinburgh, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Aftersales team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective responses to customer inquiries and...


  • Edinburgh, Edinburgh, United Kingdom John Lewis Partnership Full time

    {"Job Summary": "As a Supermarket Assistant, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our supermarket. You will work closely with the team to maintain high standards of customer interaction and process efficiency.Key Responsibilities:* Provide excellent customer service and respond to customer...


  • Edinburgh, Edinburgh, United Kingdom John Lewis Partnership Full time

    {"Job Summary": "As a Supermarket Assistant, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our supermarket. You will work closely with the team to maintain high standards of customer interaction and process efficiency.Key Responsibilities:* Provide excellent customer service and respond to customer...


  • Edinburgh, Edinburgh, United Kingdom Select Service Partner UK Ltd Full time £12

    Job SummaryWe are seeking a Night Shift Team Member to join our dynamic team at Select Service Partner UK Ltd. As a Night Shift Team Member, you will be responsible for providing exceptional customer service and ensuring a clean, safe, and welcoming environment for our customers.Key ResponsibilitiesEngage with customers and provide an outstanding customer...


  • Edinburgh, Edinburgh, United Kingdom Select Service Partner UK Ltd Full time £12

    Job SummaryWe are seeking a Night Shift Team Member to join our dynamic team at Select Service Partner UK Ltd. As a Night Shift Team Member, you will be responsible for providing exceptional customer service and ensuring a clean, safe, and welcoming environment for our customers.Key ResponsibilitiesEngage with customers and provide an outstanding customer...


  • Edinburgh, Edinburgh, United Kingdom Corecruitment Full time

    We are working with a leading technology company focused on enhancing hospitality operations through innovative solutions. Their suite of products includes management of scheduling, training, workforce management, and customer feedback. Due to business growth, they are seeking a Support Services Manager to advise customers, solve problems, and work across...


  • Edinburgh, Edinburgh, United Kingdom Corecruitment Full time

    We are working with a leading technology company focused on enhancing hospitality operations through innovative solutions. Their suite of products includes management of scheduling, training, workforce management, and customer feedback. Due to business growth, they are seeking a Support Services Manager to advise customers, solve problems, and work across...