Customer Service Team Lead
2 days ago
We are seeking a highly skilled and experienced Customer Contact Centre Team Manager to join our team in Edinburgh. As a key member of our customer service team, you will be responsible for leading and inspiring a team of customer service specialists to deliver exceptional results.
Key Responsibilities:
- Lead and motivate a team of customer service specialists to achieve outstanding results
- Act as a customer champion, driving results and making things happen
- Collaborate with the customer service manager to develop and implement effective customer service strategies
- Ensure seamless customer experience through effective communication and issue resolution
About Us:
Motability Operations is a leading provider of customer service solutions, dedicated to delivering exceptional results for our clients. We are committed to fostering a culture of excellence, innovation, and customer-centricity.
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
Requirements:
- Proven experience in customer service leadership and management
- Excellent communication and interpersonal skills
- Ability to motivate and inspire a team to achieve outstanding results
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Customer Service Team Lead
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Edinburgh, Edinburgh, United Kingdom Motability Operations Full timeJob DescriptionKey ResponsibilitiesMotability Operations is seeking a Customer Contact Centre Team Manager to lead and inspire a team of Customer Service Specialists. As a key member of our team, you will be responsible for driving results and making things happen.Reporting StructureYou will report directly to a Customer Service Manager and be responsible...
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Customer Service Team Lead
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