Store Service Ambassador

4 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom END. Full time
Join Our Team as a Store Service Advisor

END. is a leading technology-driven retailer that offers luxury and contemporary apparel and exclusive sneaker drops to a global audience. We're seeking an energetic and ambitious Service Advisor who can provide an exceptional customer experience and drive sales growth.

Key Responsibilities:
  • Develop and maintain relationships with existing customers, identifying opportunities to increase sales and enhance customer satisfaction.
  • Support the store team in achieving sales targets and promoting the END. brand.
  • Provide exceptional customer service, ensuring a positive and personalized experience for all customers.
  • Stay up-to-date with product knowledge and merchandising standards, replenishing stock and maintaining visual merchandising guidelines.
  • Process financial transactions accurately and efficiently, maintaining a high level of professionalism.
Requirements:
  • Previous experience in a customer-facing role, preferably in luxury fashion or a related industry.
  • Ambition and a desire to develop within the retail function.
  • Excellent communication and interpersonal skills, with the ability to engage with and interact with diverse customer types.
What We Offer:
  • Generous staff discount and sales opportunities.
  • Competitive holiday entitlement and access to employee benefits.
  • Opportunities for professional development and career progression.

At END., we value our customers and strive to deliver a first-class experience. We're passionate about fashion and committed to excellence. If you share our values and are passionate about delivering exceptional customer service, we'd love to hear from you.



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