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Housing Management Specialist
1 month ago
About the Role
Nacro is a national social justice charity with over 50 years of experience in changing lives, building stronger communities, and reducing crime. We are seeking a skilled Housing Management Worker to join our team and make a meaningful impact in the lives of disadvantaged young people and adults.
Key Responsibilities
- Provide housing management and intensive housing management to customers at risk of homelessness living in self-contained accommodation.
- Work as part of a team to manage a portfolio of properties and tenancies across a designated area, providing an intensive Housing Management Service to a core group of people.
- Support tenants to manage their tenancy, assist with housing benefit claims, and signpost them to relevant support services.
- Work in partnership with the Housing Management team to ensure compliance with Tenure Law, Housing policies, and procedures.
- Ensure all required health and safety checks are undertaken, taking necessary remedial action.
Requirements
- Housing qualification and understanding of the welfare benefits system.
- Qualified to a minimum GCSE grade C or equivalent in English and Maths.
- Ability to build rapport and trusted relationships with customers and outside agencies.
- Previous experience of working in Housing Management is desirable.
- Ability to drive and access to a car is required.
- Enhanced DBS check.
What We Offer
Nacro offers a supportive and inclusive work environment, opportunities for professional development, and a competitive salary.
