Technical Support Specialist

1 day ago

StainesuponThames, Surrey, United Kingdom Proactive Appointments Full time

Technical Support
====================

We are seeking a skilled Technical Support contractor to join our client's team for a 12-month assignment. As a Technical Support specialist, you will be responsible for providing expert technical assistance to our client's customers.

**Key Responsibilities:**

* Provide technical support to customers via phone, email, or chat
* Troubleshoot and resolve technical issues with software, hardware, and network systems
* Collaborate with internal teams to resolve complex technical issues
* Develop and maintain technical documentation and knowledge base

**Requirements:**

* Recent hands-on experience in a technical support environment
* Understanding of object-oriented programming languages like Java
* Knowledge of web applications stack components
* Proficiency in scripting languages such as JavaScript, Python, Perl, Unix Shell, and Windows Shell
* Experience with relational databases like MySQL and Oracle
* Excellent written and verbal communication skills

**What We Offer:**

* Hybrid working arrangement
* Inside IR35
* 12-month contract

**About Us:**

Proactive Appointments Limited is an equal opportunities organisation and operates as an employment agency and employment business. We take our obligations to protect your personal data seriously and process any information provided to us in accordance with our Privacy Notice, available on our website.

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