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Technical Support Specialist

2 months ago

StainesuponThames, Surrey, United Kingdom Proactive Appointments Full time

Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at Proactive Appointments Limited. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients and ensuring that their IT systems are running smoothly.

Key Responsibilities

  • Provide technical support to clients via phone, email, and in-person
  • Troubleshoot and resolve technical issues with IT systems
  • Install, configure, and maintain software and hardware
  • Develop and implement technical solutions to improve client satisfaction
  • Collaborate with internal teams to ensure seamless delivery of services

Requirements

  • Recent hands-on experience in a technical support environment
  • Understanding of object-oriented programming languages like Java
  • Knowledge of web applications stack components
  • Scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell
  • Knowledge of Linux/Unix
  • Good experience with relational databases (e.g. MySQL, Oracle)
  • Excellent written and verbal communication skills
  • Personal commitment to quality and customer service

What We Offer

As a Technical Support Specialist at Proactive Appointments Limited, you will have the opportunity to work with a dynamic team and contribute to the delivery of high-quality services to our clients. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.