Regional Training Specialist

6 days ago

Southampton, Southampton, United Kingdom Cera Care Full time

About Cera Care

Cera Care is a leading provider of technology-enabled care services, dedicated to empowering individuals to live their best lives in their own homes. As a Regional Training Specialist, you will play a vital role in supporting the growth and development of our branches, promoting excellence in care delivery and ensuring compliance with regulatory requirements.

Key Responsibilities

  • Coordinate and deliver branch training in accordance with current best practices, adhering to policy and procedures, agreed standards, legislative requirements, and relevant regulations under the direction of the Head of Learning and Development.
  • Develop and maintain accurate and legible training records in accordance with Cera Care policy and audit requirements.
  • Oversee the implementation and adherence of all Cera Care policies and procedures.
  • Strive for quality in everything you do, recognizing and understanding what quality in care means for individuals using our services.
  • Maintain training operations at the standard agreed with the Registered Manager, Regional Director, and Quality and Compliance team and wider business.
  • Train the trainer qualifications in subjects such as medication, first aid, moving and handling, and relevant experience of designing and delivering content in a Health and Safety setting.
  • Take responsibility and seek opportunities for your own professional and personal development through performance and development reviews and undertake any relevant training as required.
  • Arrange training courses with suitably qualified and approved external providers where appropriate and necessary.
  • Support, coach, mentor, develop, and sustain a professional, skilled, and motivated care team.
  • Maintain and deliver fully up-to-date, relevant training to deliver safe and effective care.
  • Regularly seek feedback from all stakeholders and plan changes and improvements according to feedback.

Requirements

  • A driver with a full clean driver's license is a must for this role, someone flexible to travel to our sites.
  • Previous experience working in a regulated care environment is a must.
  • Level 3 Teaching and Learning would be desirable but not essential.
  • Someone compliant with the knowledge of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 would be highly desirable.
  • Previous experience working as a Care Trainer would be beneficial.
  • Experience of working with individuals who have additional support or complex needs would be desirable but not essential.
  • A leader with a passion for delivering excellent care to a high standard.
  • Train the trainer qualifications in subjects such as medication, first aid, moving and handling would be required for the role, this is something we can work towards with the successful candidate.
  • Some experience/exposure of designing and delivering content in a Health and Safety setting are advantageous but not essential - Cera Care can offer help to gain these if you are a Senior Carer looking to upskill.
  • Proficient written and problem-solving skills.
  • Knowledge in CQC regulations and requirements would be desirable.

Benefits

  • We offer flexible working hours and remote working arrangements.
  • 25 days holiday with bank holidays on top.
  • Company pension scheme.
  • Training and development for your role and future career development.

You'll have access to:

  • Training and development for your role and future career with Cera Care.
  • Lifeworks discount platform and Employee Assistance Programme.
  • Refer a Friend scheme.
  • Mobile phone and other required tech.

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