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Receptionist

2 months ago

Poole, Poole, United Kingdom Hotel Du Vin Full time
Receptionist Job Description

We are seeking a friendly and passionate Receptionist to join our team at Hotel Du Vin. As the face of our hotel, you will be responsible for providing exceptional customer service and ensuring a warm welcome to our guests.

Key Responsibilities:
  • Manage front desk operations, including check-in, check-out, and room assignments
  • Provide excellent customer service, responding to guest inquiries and resolving issues in a timely and professional manner
  • Process payments, handle room key cards, and maintain accurate records
  • Collaborate with the hotel team to ensure seamless operations and exceptional guest experiences
Requirements:
  • Previous experience in a customer-facing role, preferably in the hospitality industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask with ease
  • Basic computer skills and familiarity with hotel software
What We Offer:
  • A competitive rate of pay and generous benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Discounts on hotel stays and other perks

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.