Customer Service Representative
3 weeks ago
We're looking for a Services Assistant to join our team and help us deliver an exceptional shopping experience to our customers. As a key member of our team, you'll be responsible for providing top-notch customer service, handling transactions, and ensuring our store runs smoothly.
Key Responsibilities:
- Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
- Process transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
- Work collaboratively with colleagues to achieve sales targets and maintain a clean and organized store environment.
- Assist with stock management, including receiving and processing stock deliveries, and maintaining accurate inventory records.
- Support colleagues with their tasks and activities, ensuring a seamless shopping experience for our customers.
What We Offer:
- A competitive rate of pay and a range of benefits, including a discount card, free food and hot drinks, and generous holiday entitlement.
- The opportunity to work in a dynamic and supportive team environment, with opportunities for career development and progression.
- A fun and fast-paced work environment, with a focus on delivering exceptional customer service and achieving sales targets.
Requirements:
- Previous customer service experience, preferably in a retail environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- Able to work flexibly, including weekends and bank holidays, and be available to work varied shifts.
Why Join Us?
Sainsbury's is a leading retailer, committed to delivering exceptional customer service and providing a great shopping experience. We offer a range of benefits, including a discount card, free food and hot drinks, and generous holiday entitlement. Our team is passionate about delivering exceptional customer service, and we're looking for like-minded individuals to join us.
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