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Regional Director

2 months ago


Cambridge, Cambridgeshire, United Kingdom One Retail Full time
Regional Manager Job Description

As a Regional Manager at One Retail, you will be responsible for overseeing the food services operations within our Instore cafes in East Anglia. This role requires strong leadership and management skills, with a focus on delivering exceptional customer experiences and driving business growth.

Key Responsibilities:
  • Team Leadership: Lead and motivate a team of unit managers to deliver outstanding food services within the units.
  • Client Relationships: Build and maintain strong relationships with multiple site-based clients, ensuring contract compliance and exceeding client expectations.
  • Quality Control: Maintain rigorous quality control standards to ensure Compass and brand standards are met, while ensuring compliance with all relevant health, safety, and regulatory standards.
  • Labour and Cost Management: Monitor and support your team, recognizing training needs and potential as appropriate, and manage labour and controllable costs within all units.
  • Commercial Acumen: Have a commercial mindset to deliver profitability within the units.
Essential Skills:
  • Leadership Experience: 2+ years of experience at a senior level as a Area/Regional Manager leading and inspiring operational teams to deliver results.
  • Catering Background: Previous multi-site catering background with P&L responsibility.
  • Client Relationship Building: Experience in building and maintaining client relationships.
  • Brand Guidelines: Experience of working within brand guidelines to deliver results.
  • Technical Skills: Strong Microsoft Office skills, including Word, PowerPoint, Excel, and Microsoft Teams.
  • Pressure Management: Works well under pressure to meet deadlines.

We are committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.