Facilities Management Coordinator
7 days ago
GRAHAM ASSET MANAGEMENT LIMITED is a leading provider of Facilities Management services, and we're seeking a skilled FM Helpdesk Administrator to join our team.
As a key member of our operations team, you will be responsible for providing exceptional support to our clients, ensuring seamless day-to-day operations, and driving business performance.
Key Responsibilities:
- Manage and resolve client queries and issues in a timely and professional manner
- Collaborate with internal stakeholders to ensure effective communication and issue resolution
- Develop and maintain accurate records and reports to track client interactions and performance metrics
- Contribute to the development and implementation of process improvements to enhance client satisfaction and business efficiency
Requirements:
- Proven experience in a helpdesk or customer-facing role, preferably in Facilities Management
- Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment
- Strong analytical and technical skills, with proficiency in relevant software and systems
- Ability to work independently and as part of a team, with a customer-centric approach
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
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