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Facilities Maintenance Coordinator

2 months ago

Liverpool, Liverpool, United Kingdom Hays Specialist Recruitment Limited Full time

About the Role:

Hays Specialist Recruitment Limited is seeking a skilled Facilities Coordinator to join their team. As a key member of the facilities management team, you will be responsible for ensuring the efficient management of clients and a team of engineers.

Main Responsibilities:

  • Manage client relationships and act as the primary point of contact for clients and engineers.
  • Utilize CAFM Helpdesk systems to log and track requests, generate orders for the team or subcontractors, and maintain accurate records.
  • Handle administrative tasks to ensure smooth delivery of services, respond to customer service queries, and address complaints in a timely manner.
  • Monitor and maintain Key Performance Indicators (KPIs) across the team, identifying areas for improvement and implementing necessary actions.
  • Prepare and submit weekly reports to stakeholders, ensuring clients are satisfied and management is informed.

Requirements:

  • Relevant engineering qualification.
  • Previous experience in facilities management, preferably in the M&E area.
  • Proficiency in CAFM systems.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A dynamic and supportive work environment.
  • Access to training and development programs.