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Client Services Specialist

2 months ago

Winnersh, United Kingdom Ardonagh Advisory Full time

Unlock Your Potential as a Client Services Specialist

We are seeking a highly motivated and enthusiastic individual to join our team as a Client Services Specialist in Group Risk. As a key member of our team, you will play a vital role in providing exceptional customer service and support to our clients and providers.

Key Responsibilities:

  • Provide administrative support for group life, group income protection, and group critical policies
  • Assist with preparing information for Employee Benefits Consultants
  • Coordinate the administration of schemes, including invoicing, accounts, client queries, claims, underwriting, and rehabilitation support services
  • Communicate effectively with clients and providers to ensure a market-leading customer experience

Requirements:

  • Group Risk experience is essential
  • Administration experience is essential
  • Customer Service experience is essential
  • Highly motivated and enthusiastic individual
  • Proactive and thorough in approach
  • Strong admin skills and proficient with Microsoft Office
  • Willing to learn and a natural curiosity
  • Positive, collaborative, and resilient
  • Honest and have integrity

What We Offer:

  • Holiday entitlement of 26 days plus bank holidays
  • Opportunity to progress your career across the entire Ardonagh family
  • Gain CII or ACII qualifications to boost your knowledge and career prospects
  • Pensions scheme for when you feel it's time to retire
  • 24-hour support for physical and mental wellbeing
  • 1 day paid volunteering day to give back to our communities
  • The Spotlight Awards, where we shine a light on the brightest talent across our group

We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future.