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Customer Service Representative

2 months ago

Hinckley, United Kingdom Coulter Elite Resourcing Full time

About the Role:

Coulter Elite Resourcing is seeking a highly motivated and experienced Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for building strong relationships with clients, handling customer inquiries, and resolving issues in a fast-paced environment.

Key Responsibilities:

  • Contact clients to discuss overdue accounts and negotiate payment arrangements
  • Handle customer service queries and resolve issues in a professional and courteous manner
  • Process payments and complete necessary paperwork
  • Work closely with the team to ensure excellent customer service and high-quality results

Requirements:

  • Proven track record in customer service and account management
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and attention to detail

What We Offer:

  • A competitive salary of £24,000
  • A profit share scheme and monthly incentives
  • A dynamic and supportive work environment